Travis Laughlin Email & Phone Number

Amherst, New York, Us

In charge of maintaining on-premise data strategy for clients. Led a team of up to 8 people to deliver robust support for various data issues. These issues ranged from integrity, profiling, governance, lineage, spontaneous vendor issues, and many more. In addition, I also had managerial responsibilities such as vetting, hiring, and ensuring client satisfaction with performance and delivery.

Arlington, Virginia, Us

12A, Engineering Officer

Kansas City, Missouri, Us

As a Business Intelligence Developer I have been in involved with Cognos 11,Tableau, PowerInsight, HealtheIntent / HealtheAnalytics, SSMS warehousing, SSMS Architecting, SSMS ETL, SSIS, Custom Apps, Data Modeling, Report Building, Data Warehousing, Data Architecture, on-call support for various on-site issues, training for BI tools, report building, Azure data factory (pipelines), Azure Databricks and Azure mlflow. Various other tools and languages used, R Studio, VS code, Python and Pyspark.I am also beginning employ several data pipelines in Azure Databricks/Azure mlstudio. These pipelines engage elements of Machine Learning (mlflow) and anomaly detection / dimensional reduction on various projects. I am also helping lead MU Healthcare's Data Science Exploratory Group to try and find predictive solutions for various healthcare problems.

Position consisted of a mixture of proactive and reactive IT elements ranging from Disaster Recovery and Preparation to advancing the customer response time and efficiencies through the IT Help Desk. My realm of responsibility had influence or direct ownership of the following:-Business Continuity Plan, Business Impact Assessments, Risk Assessments, Risk Management-KACE 1000 System, Hardware repair and upgrades, Application Manager, Client Support, Inventory Management and Replacement, Trained Staff- Fiserv Navigator, Fiserv Director, Fiserv BPM, Fiserv Teller, JHA Xperience, JHA Teller, JHA Synergy, JHA Synapsis, JHA Silverlake- Process Management/Improvement, Documentation and Process Diagramming-Cisco CUCM, MaaS360, Symantic, Ironport and Active Directory.Also engaged in on-site inspections and hardware installation ranging from APCs and Servers to workstations, printers and other add-on devices.

Holts Summit, Mo, Us

In charge of Hardware, CRM Administration, SharePoint Development/Administration, Troubleshooting Calls/Ticketing System, VPN/Connectivity, POS Hardware and SOP Development/Administration and IT Training.Hardware - Desktops, Laptops, Tablets (Surface, iPad, Dell 2n1), Servers, Switches, Routers, Adapters, Sound Systems, Video Systems.CRM Administration/Customization 2011 On Premise - Workflows, Form Creation / Manipulation, Account Generation, User Profiles, Teams / Security / Organization, Troubleshooting, Outlook Plugin, Offline / Online functionality, Offline Filters, Dashboards, various other developments.SharePoint Development/Administration - Developed and Administered 2010 and 2013 SharePoint Foundation and SharePoint Standard. Built Lists, Apps, Content Types, Wiki Sites and Custom Sites. Developed in SharePoint Designer 2010.Troubleshooting Calls/Ticketing System - Administered and built Samanage ticketing software while up-keeping consistent trouble tickets from internal staff. On-call for any calls from internal staff for a wide variety of problems ranging from connectivity and hardware to CRM and SharePoint.VPN/Connectivity - Managed Microsoft VPN client side for internal staff. Also troubleshot connectivity problems between VPN and CRM Outlook client.POS Equipment - Worked closely with MicroSale. Worked to roll out custom solutions for customers that included Menu Layouts, Weekly and Daily Specials, Programming Requirements, Approval Processes and Hardware / Space requirements. Managed internal lab and IFD portal with live data.SOP Development/Administration - I developed and maintained standard operating procedures for every department. These were often done in Visio or Word and went through a three step process I developed to get introduced and standardized to the company. This streamline efficiency and cut down on processes not being followed.SQL Maintenance - Utilized and developed in various SQL Server 2008 databases.

Research Analysis, Data Analysis, Report Analysis, Report Programming (FOCUS, WebFOCUS) Excel, Word, Data Mining, Fiscal Analysis, Impact Assessments.This position was responsible for creating a wide variety of reports on the AS400 for the entire Missouri Department of Corrections.

Supervised upwards of 200 maximum security offenders on a daily basis.Worked with other security personnel to quickly adapt to a rapidly changing environmentTrained to recognize and resolve security breaches and employ defensive tactics responsibly

Introductory experience while I was attending college. This position helped maintain the safety of the Biggs Hospital.

Case Pack - 1 Year ExperienceReceived and filled store orders; handled an average of 120-130% order pulling standardAdapted skills quickly that were used to meet specific deadlines for product shipmentsLearned and maintained scanning systems (RF)Managed resources, including other employees and merchandiseCorrected mis-shipped merchandise and product recalls from companies Reach Truck, Stow Jack - 1.5 Years ExperienceHandled an average of 120-150% product movement standard Maintained a remarkable attendance and safety record Quickly reacted to rotating shift changes

Managed employee accountsAuditor involved heavily in accounts payable. Learned how to use and manipulate databases that kept track of employee spending. Managed customer accountsSupervised coupon transfers and invoice handling between British Petroleum and Accenture Rewarded for cutting audit times in half, accuracy, and promptnessHandled large amounts of stored and processed data retrieval with precision

Master Of Science - Ms, Data Science & Analytics

Military And Strategic Leadership

Bachelor Of Arts (B.A.), Philosophy

Bachelor Of Arts (B.A.), Computer Science

High School Diploma, General Studies