Travis Wright Email & Phone Number

United States

Managing post-sales activity for Truckstop customers through project management, product knowledge, planning and execution. Maintaining an expert knowledge of products to speak with customer s and provide best practices to meet their business needs. Conduct onboarding and retention campaigns to increase customer retention. Identifying expansion opportunities among existing customer and partner with internal Sales stakeholders to build and execute on a growth plan. Track accounts to identify churn risk and work actively to improve customer health and retention. Collaborate with internal stakeholders on process improvement efforts to optimize the customer journey and experience. Acting as the customer's advocate to internal Truckstop partners and provide feedback on how Truckstop can better serve customers.