Catastrophe Quality Development TechnicianTravel nationwide to assist customers with claims filed for damage to structures and personal property. Field duties include inspecting property, documenting damages, preparing estimates for repairs, issuing payments, and negotiating bids with contractors.Accomplishments:.. Promoted to leadership team at Quality Development Technician..Promoted to Claims Level III Analyst in Jan 2021... Promoted to Team Lead in Spring of 2021... Field and Virtual Mentor (Help Room) starting Jan 2021.. Golden Compass Award Winner 2021... Adjuster of the Quarter for Resource 300. (1stQ of 2021)--Adjuster of the Year Runner Up - Resource 300 2021.. Member of Young Professionals Organization (2018- Current).. Member of Resource 300 Recognition Committee (2020).. 2021 (Through Oct) Held 98.3% estimate accuracy, 100% CLF(10 surveys), 97.4% re-inspection scores from 933 claims worked.

Assumed general contracting duties for my father while he was recovering from major heart surgery. Assisted in completion of two new custom homes and one remodel simultaneously. Managed general labor, scheduling, budget, and customer relations/satisfaction. Served as point of contact for communication between homeowner and builder.

Directed and managed construction activities of single-family homes. Responsible for supervising general labor, scheduling, budget, materials “take off”, and quality control of multiple projects simultaneously. Served as intermediary between client, trades, sales, and management for all communication. Communicated directly with homeowners via phone and meetings to assure quality control and education on home maintenance during build and at closing. Managed all warranty issues after closing for a 90-day period.

Planned, managed, and supervised the execution of construction plan for over $1.5 million in projects, primarily multi-family properties.Directed construction and renovation project operations including, design, estimating, budget control, subcontractor/vendor selection, scheduling, inspections, and final close-outs.Interfaced effectively with clients, management, and field personnel to ensure smooth communication and minimize problems.Completed projects in Dallas, San Antonio, Houston, Austin, and Tulsa.OSHA certified.

Promoted to Internet Sales Manager in January 2012 by implementing sales techniques focus on customer service and satisfaction.Ranked in the top 6.5% among Kia Sales Associates in the US for total units sold in 2012.Maintained a 96.5% Sales Satisfaction Index for 2012.Achieved Sales Consultant Certification of "Professional Elite" in 2011 and 2012.Earned exclusive business rights to clients, FairLease and USAA.