Travis Roach Email & Phone Number

Philadelphia, PA, US

• Coordinate and facilitate activities across multiple teams to develop a plan for the support model for Linear (Live TV) and CDVR (Cloud DVR) trials. This may involve developing new process and/or adapt/refine existing.
• Lead triage issues for Cloud TV, during the various Technical and Market Trials.
• Facilitate Regional Market Launch War Rooms and New Market testing support
• Working with Production Support team, Business Operations, Technical Operations, Release Management, Market Trial team and development teams to develop and implement processes that would streamline Incident Management.
• Manage Sev1/2/3/4 Production Incidents to resolution
• Define, Collect and Publish key performance metrics for Incident Management as well as support for new product/platform rollouts

Philadelphia, Pennsylvania, US

• Monitor CPU/ memory usage, server disk space, and performing proactive capacity analysis.
• Analyzing and troubleshooting software application and network component issues.
• Experience with incident response (malware, DDOS attacks, data breaches).
• Setup configuration file for kickstart environment for Linux production and test systems.
• Worked on installation of VMware ESXi and creating virtual machines from scratch.
• Managing database, storage, network and System management teams.

Hammond, IN, US

• Installation, Configuration and Upgrade of RHEL 6.x & 7 OS.
• Daily administration of RHEL 6.x, and 7
• Administered Linux servers for several functions including managing Users, Groups and Permission for each Group and Users.
• Operating systems installation, configuration, and maintenance on Linux servers and desktops.
• Installed software packages and configured File systems as per specifications of client.
• Troubleshooting application issues on Apache web servers and database servers running on Redhat Linux.

Linux

Database

General Studies