Travis Roach Email & Phone Number

Philadelphia, Pa, Us

• Coordinate and facilitate activities across multiple teams to develop a plan for the support model for Linear (Live TV) and CDVR (Cloud DVR) trials. This may involve developing new process and/or adapt/refine existing processes. • Lead triage issues for Cloud TV, during the various Technical and Market Trials. • Facilitate Regional Market Launch War Rooms and New Market testing support• Working with Production Support team, Business Operations, Technical Operations, Release Management, Market Trial team and development teams to develop and implement processes that would streamline Incident Management for X1 Platform / Cloud TV / Web and Mobile Applications• Manage Sev1/2/3/4 Production Incidents to resolution • Define, Collect and Publish key performance metrics for Incident Management as well as support for new product/platform rollouts• Identify requirements for tools, techniques and best practices that could be used to automate key processes, accelerate isolation of root causes, minimizes blind spots and provides management line of sight to status of the issues.• Actively work to resolve issues/incidents based on priorities by facilitating discussions and troubleshooting across multiple operations and development organizations

Philadelphia, Pennsylvania, Us

• Monitor CPU/ memory usage, server disk space, and performing proactive capacity analysis.• Analyzing and troubleshooting software application and network component issues.• Experience with incident response (malware, DDOS attacks, data breaches).• Setup configuration file for kickstart environment for Linux production and test systems.• Worked on installation of VMware ESXi and creating virtual machines from scratch.• Managing database, storage, network and System management teams.• Responsible for creating and managing user accounts, security, permissions, disk space, and process monitoring Solaris, CentOS and RHEL.• Operating systems installation, configuration, and maintenance on Linux servers and desktops.• Experience installing, upgrading and configuring Red Hat Linux 6.x, 7.x & 8 using Kickstart Servers and Interactive Installation.• Experience in writing basic BASH Shell scripts for process automation of databases, applications, backup and scheduling.• Configures DNS, NFS, FTP, remote access, and security management.• Creates Linux Virtual Machines using VMware Virtual center.• Experience in writing basic Ansible playbooks for updating, installing and removal of software.• Installs, configures and supports Apache on Linux production servers.

Hammond, In, Us

• Installation, Configuration and Upgrade of RHEL 6.x & 7 OS.• Daily administration of RHEL 6.x, and 7• Administered Linux servers for several functions including managing Users, Groups and Permission for each Group and Users.• Operating systems installation, configuration, and maintenance on Linux servers and desktops.• Installed software packages and configured File systems as per specifications of client.• Troubleshooting application issues on Apache web servers and database servers running on Redhat Linux.• Monitored the servers and Linux scripts regularly and performed troubleshooting steps.• Expertise in Linux backup/restore with tar, gunzip, including disk partitioning and formatting.• Maintained necessary backup of the important files and documented Linux scripts for future reference.• Involved in installing infrastructure and maintaining the performance of server, availability.• Storage system software and functionality and interface components.• Knowledge of installing RHEL Server from scratch using Kickstart.• Install and configure ftp and nfs servers.• Performed day-to-day LVM operations and System Admin tasks.• Creating Linux virtual machines using VMware virtual center.

Linux

Database

General Studies