Caroline Stepchuk Email & Phone Number

Philadelphia, Pennsylvania, United States

• Created 10+ detailed dashboards in Tableau to support the implementation and expansion of Digital and Network Expansion reporting portfolios in response to stakeholder demands for decision-making and success tracking.
• Cross-collaborated with DevOps and TechOps to develop technical skills in SQL, dBeaver, and Teradata. Built effective queries of 1 million+ rows to improve data analysis and reporting solutions
• Utilized Tableau Server, VizPortal, Smartsheet, and Jira to track data source issues, UAT processes, stakeholder requests, and dashboard management
• Participated in Looker and Adobe Analytic training to identify self-service opportunities and maximize daily work efficiency

Philadelphia, Pennsylvania, United States

• Created market competition data visualizations using Excel and designed comprehensive PowerPoint slides to highlight market research findings and identify lucrative business opportunities for ERT
• Conducted medical wearable technology market research by reviewing clinical research published studies to summarize industry standards and assess the competitive landscape
• Designed and implemented a B2B consumer behavior survey to analyze specific B2B market demands and improve ERT’s customer retention strategies
• Collaborated with market research contractors to negotiate legal marketing contracts and ensure favorable conditions for ERT

Philadelphia, Pennsylvania, United States

• Developed 35% of social media content by managing social media platforms (Instagram, Twitter, Facebook, and LinkedIn) andscheduling and copywriting weekly social media posts using Sprout Social
• Conducted and presented social media audits to analyze content performance, identify follower segmentations, and recommend new social media strategies to increase engagement
• Coordinated with marketing director to identify trending research and events to feature on social media and organize marketing campaigns through email communication and Asana project management application
• Created social media content and graphics for seminars with Adobe InDesign & Photoshop to advertise on social media

Brevard, North Carolina

• Created original video and photo content for Instagram, Facebook, YouTube, and Vimeo to capture the Keystone Camp experience
• Collaborated with directors to manage Keystone Camp’s social media by posting original content and captions on Instagram and Facebook to develop an online brand for Keystone Camp
• Constructed mass emails to communicate with camper’s guardians through communication software, CampMinder
• Served as activity director by training activity assistants, designing day-to-day program planning, and teaching groups of 10+ in activity procedures and skills

Cincinnati, Ohio

• Designed and posted pictures on Instagram four times per month to showcase experience as a Xavier student
• Represented Xavier University by connecting with prospective students through the hashtag #XUAllforOne

Cincinnati, OH

• Controlled the CIE’s social media accounts (Instagram, Facebook, Twitter, and LinkedIn) and increased Instagram content by 431% (85 posts) and Instagram followers by 63%
• Designed original study abroad social media content using Canva and coordinated Instagram take-overs and study abroad photos through email communication
• Advised prospective study abroad students by reviewing potential study abroad programs and application processes through email communication and drop-in hours
• Recruited prospective study abroad students for USAC (United Studies Abroad Consortium) programs through word-of-mouth, tabling, and outreach program development
• Updated study abroad forms and applications to improve communication between the CIE and study abroad students through the application software, Terra Dotta

Stirling, Scotland

• Contributed to USAC’s marketing team by creating promotional videos and photos to advertise for USAC’s Stirling, Scotland program and appeal to prospective USAC students
• Collaborated with USAC’s social media manager to perform engaging Instagram takeovers and write study abroad blog posts

West Chester, PA

• Documented and filed membership paperwork and updated member’s online applications
• Responded to telephone calls by answering questions about YMCA memberships and schedules
• Managed minimal forms of money while handling membership application fees and charges
• Greeted members at the check-in desk to control entry and ensure safety of YMCA members

Master Of Science - Ms, Marketing, Graduated

Bachelor Of Science - Bs, Psychology, Graduated

Activities and Societies: Cum Laude Minors: Communication Arts and Digital Innovation, Television, and Film (DIFT)

Psychology, Psychology, Junior

Semester study abroad student at the University of Stirling. Classes focused in core curriculum studies and minor classes.

Education record