Travis Schofield Email & Phone Number

Dallas-Fort Worth Metroplex

• Prioritizes assignments and conducts necessary field work; exercisesindependent judgment, initiative and decision making when performinginvestigations.• Analyzes facts and data, conducts recorded interviews, prepares investigativereports, and recommends investigative direction to claims adjusters andmanagers as appropriate.• Provides support to claims partners and other departments of thecorporation.

Dallas-Fort Worth Metroplex

Property Claims Adjuster • Reviews the insurance policy, endorsements, and related information in order to make a coverage determination.• Conducts the appropriate claim investigation and directs the investigation of any assigned resources.• Obtains any physical evidence, develops third party information and theory of liability, conducts recorded interviews, and secures official records.• Recognizes and submits subrogation, underwriting and SIU referrals as necessary.• Reviews policy, adjusters’ reports, damage estimates, expert reports and any other documentation needed to make the appropriate coverage and loss decisions to conclude assigned claims.• Provides prompt service to policyholders utilizing phone, fax, mail and electronic mail. Communicates with all customers in a professional manner.

United States

• CAT/Daily Claims/Inside Claims• FEMA• Mortgage Property Inspections

Dallas-Fort Worth Metroplex

Carries- AAA. Allstate. Esurance, Progressive, Woodlands, Wellington, & NARS• Review & Analyze Insurance Property & Progressive Auto Claims• Interrupt & Implement Carriers Policies, Coverages, Endorsements, & Exclusions• Communicating with IA's, DA's, CTR's, Mitigation Services, ITEL, Dispatch, & OA's• Investigating Damages utilizing Photos, Estimates, GLR (Narratives), Supplements, & Prior Losses• Create & Edit XACT8 Valuations, Estimates, GLR's, Photos & Providing Feedback to our IA's & DA's• Daily record keeping in our Diary-FileTrac & XactAnalysis tracking systems • Manage & Update Daily Claims Inventory to support carrier cycle times & support directives• Train New Examiners & IA's during onboarding process• Responsible to effectively communicate all concerns and challenges with Team members, Supervisors, & Managers

Dallas-Fort Worth Metroplex

Examine & Audit High Value Properties Include:Carriers-Hanover, AAA, Farmers, Homesite, & Germania.• Accountable to efficiently process daily surveys to meet or exceed customers request• Responsible to effectively communicate with team members, managers, and directors on concerns and challenges• Additional duties include completing Export Quality Rejections, Special Projects, & Team Projects• Processing all incoming & outgoing surveys assisting with error corrections• Participating in One on Ones, Weekly, and Monthly meetings to establish healthy relationships, implement improvements, and establish corrective actions

Dallas-Fort Worth Metroplex

Examine Residential & Commercial Properties Include:Carriers- Allstate, State Farm, Nationwide, and Acme

Dallas-Fort Worth Metroplex

Examine Residential & Commercial Properties utilizing agent and field electronic transcriptsCarrier- Allstate CA & TX

Dallas-Fort Worth Metroplex

Residential Property Inspections

Dallas/Fort Worth Area

• Prioritized and organized daily assignments to meet customer’s needs • Successfully cross-trained quality control team to identify and complete audits effectively minimizing re-audits and delays • Promptly responded to general inquiries from clients and staff via telephone, e-mail, and fax • Provided customers with accurate and appropriate information in response to vehicle estimates and repair services• Accountable for submitting detailed service reports & invoices to management

Dallas/Fort Worth Area

• Daily communication with customers internal and external to satisfy customers’ needs.• Manage, Train, & Coach employees• Implement and sustain OEE (DOR & VORNE), safety, quality, cost, performance, and targets• Audit customer complaints and communicate with managers and direct reports to improve operationsPrevious Employers:Colgate-Palmolive – Operations Process Improvement LeadBell Helicopter of Textron- Operations Supervisor- Paint/Plating Harley-Davidson Motor Company- Technician II

Bachelor Of Business Administration (Bba), Business Management

Graduated Cum Laude

Certifications, Lean Manufacturing/Six Sigma

Lean Six-Sigma Certification Six-Sigma Green Belt Certification Six-Sigma Black Belt Certification