Travis Stuart Email & Phone Number

Logan, Utah

Logan, Ut

● Training of employees in use of third-party applications for employee scheduling, tracking and customer billing ● Repair, maintenance and troubleshooting of PC’s, Tablets, and VOIP hardware ● Microsoft OS installs, updates, management ● Active Directory management - company wide ● Company email and user account creation and management as well as on-boarding and offboarding through Google suite ● Mobile device management and inventory through MDM software● Collaborate with inside and outside management to solve issues involving scheduling software, mobile devices, and end-user support ● Maintain and manage VOIP hard and softphones ● Work within ticketing system (Spiceworks) to track, communicate, and maintain quality of ongoing issues ● Collaborate with third-party support to track and solve third-party software bugs and forward feature requests ● Escalate and document errors in reporting to internal Power BI management team ● Troubleshoot basic networking issues and collaborate as needed with network team

Logan, Ut

● ~90% autonomy working under minimal supervision, managing time and materials efficiently to complete required duties ● Manage hobby to high-end commercial grade 3D printers including prints, materials, regular maintenance, setup of new printers, troubleshooting ● Machine/assemble various prototype products under tight specifications for client's to specification using CNC machines, CAD (SolidWorks) and CAM software ● Train others in the use of machines, software and procedures ● Work under strict timelines and complete projects in timely manner ● Maintained CNC machines as outlined by manuals and other documentation according to prescribed timelines and troubleshooting unforeseen issues ● Assemble and solder custom PCB control boards and related electronic equipment for servo motors and similar products to specifications ● Assist customers through phone, email and RMA processes to resolve technical and mechanical issues with company products ● Assist installation and troubleshooting of hardware and network issues with fellow employees' workstations and company file systems (NAS issues, Router issues, hardware upgrades and installation) ● Maintain proper documentation for accountability, inspection, and assessment of assembled products. ● Made appropriate offset corrections for tool wear, broken tools and casting variations. ● Maintained logs, lists and files and promptly completed all necessary paperwork. ● Work under strict timelines and complete projects in timely manner