Travis Westfall Email & Phone Number

Auburn, WA, US

Seattle, Washington, United States

• Provided excellent customer service to candidates inquiring about their status or other questions in regards to their interview, resume, onboarding or other job opportunities
• Trusted to coordinate recruitment activities, including but not limited to, hiring events with multiple candidates, interview arrangements and travel
• Professionally communicate with candidates when delivering offers & regrets in person, over the phone and/or in email
• Diligently worked with hiring managers to place temp pool agents in departments where extra help was needed

Seattle, Washington, United States

• Counted on to be a resource for employee’s who have questions regarding their pay
• Relied upon to accurately input employee’s pay code’s in Kronos database
• Created an approachable environment so employee’s feel welcomed to come to me with questions about their schedule and/or pay
• Accurately schedule relief agent’s in schedule’s where help is needed

Seattle, Washington, United States

• Depended on by supervisors to insure a safe and on time boarding process
• Patiently assist guest’s with question’s or concern’s regarding flight and airport information
• Trusted to provide assistants with training of new Passenger Service Agents
• Provide positive feedback to team captains & supervisor’s during irregular operation’s

Seattle, Washington, United States

• Professionally attend hiring events screening for potential ground service agents.
• Accurately plan and schedule OJT schedules for passenger and ground service new hires.
• Organize and facilitate the orientation of Seattle station new hires
• Disseminate information to the Passenger Service group with policy and procedure changes.

Seattle, Washington, United States

• Proficiently schedule agents so each flight departure and arrival is covered
• Calmly resolve issues customers may have with ticketing and/or flight
• Professionally discipline agents when needing corrective action
• Assist with training of new employees in policies and procedures

Seattle, Washington, United States

• Depended on by supervisors to insure a safe and on time boarding process
• Assist passengers with inquires about their reservation
• Trusted to provide assistants to co-workers when needing help
• Called upon to act as a supervisor when supervisors were out

Seattle, Washington, United States

• Trusted to safely load, unload, secure or staging of aircraft cargo and baggage
• Depended on by the training department to train new hires in safe ground operations
• Maintained a team atmosphere while accomplishing the timely departure of more than 50 flights weekly

Fort Lewis, Washington, United States

• Trusted to resolve customer complaints regarding worker performance and services rendered
• Relied upon by managers and subordinates to calmly handle stressful and high pressure situations, including customer complaints
• Properly assigned work schedules, following work requirements, to ensure quality and timely delivery of service
• Provided leadership, instruction, and supervision of 10 employees, which led to 25% increase in promotions

Bachelor'S Of Science, Human Resources Management

Education record

Activities and Societies: Cross Country, Track & Field, Tennis, Volleyball