Travis Witt Email & Phone Number

Florissant, Mo, Us

St Louis, Missouri, United States

• Functions as a primary resource for University physicians, staff and practice managers for coordination of IT resources, resolution of IT issues and implementation of IT projects.• Problem solves and implements solutions in partnership with School of Medicine resources, department staff and medical practices.• Manages high priority IT projects for new and existing medical practices.• Maintains strong relationships with sponsors and stakeholders to produce collaboration and communication by utilizing project management and organizational skills to ensure successful completion of projects.• Serves as point person for medical practices and physicians for coordinating access to resources for optimization of EPIC.• Assists department staff with implementation of organization-wide IT initiatives impacting medical practices.• Assesses current and future state customer needs and priorities by maintaining open communication directly with customers.

St Louis, Missouri, United States

• Primary IT point of contact for clinical staff and business staff for IT projects.• Problem solves and implements solutions in partnership with IT resources.• Procure software and hardware for clinical staff and project/clinic go-lives.• Maintains strong relationships with sponsors and stakeholders to produce collaboration and communication.• Assesses current and future state customer needs and priorities by maintaining open communication directly with customers.• Provide hardware and software asset management support.• Forecast estimated asset inventory based on historical data and trends.

St Louis, Missouri, United States

• Request quotes from IT vendors for software/hardware support contracts, as well as IT services contracts.• Communicate with customers on a regular basis to ensure customer service is satisfactory and to validate requirements in advance of procurements.• Provide needs analyses to define opportunities for customers to improve business process, consult with customers to identify and specify system requirements, develop overall functional and system requirements for customers, reengineer business processes, and conducts feasibility studies and trade-off analysis.

St Louis, Missouri, United States

• Support Computer and Software procurement for university online through ServiceNow and Workday platform.• Organize and coordinate large clinic project go-lives.• Work with vendors to obtain quotes and price adjustments for returns/replacements.• Process purchase orders and change orders through Workday.• Provide asset management for devices being processed through department.• Document and implement process improvement.• Form key relationships with internal/external customers in procuring IT related equipment.• Logistics management to include shipping/receiving palletized IT equipment via freight carriers.• Provide PC support including Install/Move/Add/Change of computers for clinical and business staff.• Troubleshoot and research potential resolution to issues that arise.• Managed several file shares by creating folder shares, creating security groups, and updating permissions for users.

St Louis, Missouri, United States

• Provide PC support including Install/Move/Add/Change of computers for clinical and business staff.• Manage ticketing system via Service-Now.• Troubleshoot and research potential resolution to issues that arise.• Provisioned/updated/de-activated accounts in Active Directory.• Managed several file shares by creating folder shares, creating security groups, and updating permissions for users.• Maintained asset management database of all laptops, desktops, tablets, and printers.

San Diego, California, United States