Travis Donahue Email and Phone Number

• Dispatch police, fire or medical personnel in response to alarms.• Handled & dispatched security guards to various DOD (Department of Defense) alarm activations to the specific zone activations & locations. • Dispatched security guards via radio for our guard dispatch service.• Communicate via two-way-voice system for medical alert alarms in order to determine what help is needed.• Responsible for handling inbound calls from both subscribers and alarm company dealers / techs, performed the following tasks -• Placing accounts on test, off test, scheduling future alarm tests, giving test results, connecting to business office for service requests or paging on call for after hours.• Typical / avg calls per shift (8 hrs): 200-300 or 25-35 per hour

• Responsible of ensuring all employees meal breaks & customer satisfaction (T.U.A.U - Tell Us About Us - complaints etc) • Restaurants guest satisfaction at a very poor state when I came to the restaurant, as new management team was built / created, we started to bonus (first time this happened in EPL Aliso Viejo history• Proficiency at all levels, including recipe execution, service standards, sanitation practices,and FOH, BOH, management functions.• Responsible for all food safety and implementing training practices for employees • Responsible for all cash handling (employee tills / end banks & complete safe balance) performed end of shift deposits and weekly coin change orders • My personal FSA (Food safety audit) scores 100%, 98%, and 85%• Responsible for training of employees both FOH & BOH• Controlling all store variables (food cost, labor, etc) while also monitoring constant cleanliness and guest satisfaction with food quality and superb service• Experienced in assembling and fulfilling catering orders & delivery • 3 daily inventory counts (morning, mid-day and closing - "high use" items - chicken etc)

• Hired as server, promoted to supervisor after 1 month• Potential was realized and merited as I was promoted to Assistant Manager after only 6 months of employment with JR.• Managed both - a high sales restaurant (Laguna Beach $37k - $40k a week – during the summer) as well as a low sales restaurant (Lake Forest doing $11k / $12k a week – consistently year round) but both challenging in different aspects.• Proficiency at all levels, including recipe execution, service standards, sanitation practices,and FOH, BOH, management functions.• Food safety and training implementation• Responsible for all cash handling (employee tills / end banks & complete safe balance) performed end of shift deposits and weekly coin change orders • Weekly employee scheduling• Controlling all store variables (food cost, labor, etc) while also monitoring constant cleanliness and guest satisfaction with food quality and superb service• Local store marketing with surrounding schools, libraries. In charge of setting up fundraisers with local school programs (Lake Forest - low volume)