Providing guidance regarding results-based management, strategic and operational planning, program management, and performance monitoring and assessment processes.Leading and supporting organization-wide efforts for innovations and streamlining in processes, mechanisms, and practices.

• Fostered the development of the PAHO Strategic Plan 2020-2025 by providing extensive input.• Provided expert guidance on corporate planning, prioritization, and monitoring and assessment processes for clients at all levels of PAHO and its Member States.• As part of the COVID-19 incident response team, provided guidance on work plans, reports to Member States, and other planning deliverables.• Led the completion of end-of-biennium assessments from 2014 to 2021, while promoting continuous improvements to present the reports in more innovative ways.• Contributed to Program Budgets from 2016 to 2023, including conceptualizing a strategic framework for 2022-2023: protect, recover, and build stronger.• Contributed to organizational development initiatives, conducting strategic analysis, holding focus groups, and developing recommendations to Executive Management.

• Managed epidemic disease budget ($5M) and allocated flexible resources to under-resourced projects• Promoted strong links between strategy, work plan, budget, donor priorities, and expected outcomes• Established recurring financial reports to constantly monitor projects and facilitate decision-making

• Analyzed market research data to prepare compelling reports in order to guide client strategies • Contributed to research projects to determine the feasibility of new products

• As part of an award-winning team, improved processes across 26 offices and reduced requests by 80%• Signed up to serve in PAHO's Emergency Ops Center during the initial outbreak of cholera in Haiti

• Contributions helped to expand the Mexico Institute's outreach during a critical juncture in U.S. - Mexico relations• Published collaborative and individual research in English and Spanish

• Managed a portfolio of intercultural communication projects for visiting professionals • Multitasked and prioritized projects in a fast-paced environment

• Surveyed study abroad students on their experiences and reported the results to college administration