Travis Tran Email & Phone Number

United Kingdom

London, England, United Kingdom

• Developing and implementing a strategy to create a new transcription process that is projected to save US$4.5M per year (~45% annual transcription expenditure)• Building SQL dashboards to analyze our research pitching funnel, worked to optimize sale conversions• Developing internal tools to enable our sales team to more effectively evaluate and pitch research to our clients, increasing our monthly sales by 60% since implementation

London, England, United Kingdom

• Helped develop and launch a content platform from ideation to product launch that has increased our content sales by 10x since product launch• Leveraged SQL to identify and prioritize bottlenecks in the production process which resulted in cut down on time to market by 30%• Collaborated with designers, engineers, and business stakeholders to build tools that scaled content production by 12x

Beijing, China

• Conducted data and risk analyses of customer service trends within the Chinese tourism industry to inform their digital transformation strategy and increase Airbnb’s competitive advantage• Identified pain points and areas of improvement based on customer feedback data to resolve issues within the customer’s help centre journey

London, England, United Kingdom

Cambridge, England, United Kingdom

London, England, United Kingdom

Greater Seattle Area

· Safely managed 2019’s largest emergency gas main replacement during snowstorm by collaborating with cross-functional teams to shape and execute project goals· Trained over 50 engineers across the company on how to handle and make judgement calls in rapidly changing emergency situations during Response Planning Engineering duty· Analysed data to identify and resolve odorization issues to increase compliance with federal regulations by ~20%· Developed +60 detailed, step-by-step construction procedures and plans to decrease construction time and cost by ~15%

Bothell Operating Center

· Designed projects with 3rd highest annual construction costs of over US$5 million prioritizing conflicting demands from senior stakeholders to maintain schedule and budget· Identified and shared insights saving +60% of project costs and implemented scalable solutions across ~20 projects · Developed and implemented strategies for multiphase projects to avoid costly delays, including for US$30 million client project

North Seattle Operating Center

· Saved company over US$500K annually by taking initiative streamlining project lifecycle processes and improving construction site readiness· Ranked top performer on team of +200 people for independently handling over 2x the average workload· Trained the Public Improvement Team to manage over 100 city projects throughout 8 counties in 6 months

North Seattle Operating Center

· Improved the Engineer-in-Training (EIT) program with senior management to include hands on experiential learning opportunities resulting in 10% increase in client satisfaction · Awarded “Exceptional Performance” assessment (less than 5% of company) for effectively collaborating with contractors and construction crews

Mumbai, India

• Redesigned fixture for compression mold polyurethane shoe soles that have since been implemented into both the R&D and manufacturing processes • Reviewed and cross-checked AutoCAD drawings

Sammamish, Wa

• Responsible for the client facing operations while multitasking in Kitchen Services and Pro Golf Shop to ensure quality customer experiences

Sammamish, Wa

• Lead the training and management of new outside service employees

Master Of Business Administration - Mba

Activities and Societies: Jesus College

Bachelor Of Science, Mechanical Engineering

Activities and Societies: • Tau Beta Pi • Alpha Sigma Nu • American Society of Mechanical Engineers • Gonzaga Intramurals • Undergraduate.