I work with the Ksplice team providing hotfix patches for the Linux kernel. It is my job to make sure our users can access those hotfixes, which means taking care of everything from plugging in ports on a fiber switch to writing distributed software systems.

* Product named finalist for 2010 Utah Innovation Award in B2B category.* Architected and developed scalable infrastructure using CouchDB, Python, and Pyramid.* Implemented core encryption library in C++.* Created product road map (as an iteration back log) and prioritized features.* Performed continual market analysis to identify competitive threats, potential partners, and technology changes that alter the road map.* Generated user stories and user interface mockups for engineering.* Developed core messaging strategy.

* Worked with executive and technical teams to find the best uses for the companyʼs intellectual properties.* Built API for a cloud provider using Python/Django.* Implemented core functionality for a massively multiplayer online game.

* Assisted in the close of approximately 65% of sales.* Interviewed potential users and buyers to generate marketing requirements documents.* Partnered with customers to create mockups and write software requirements for multiple software projects.* Wrote and presented business case and marketing requirements document to the executive team.* Performed market sizing and competitive analysis to ensure new product would find a large enough market.* Worked with marketing, engineering, and executives to define a commercial SMB product that satisfied critical company strategic objectives. * Formalized product management processes to create a more customer-centric organization.* Generated user and buyer personas to guide engineering and marketing.* Guided strategic shift in software products from software development tools (“platform as a service” or PaaS) to software as a service (SaaS). * Acted as product owner on multiple small products.

* Attended Pragmatic Marketing training.* Identified product deficiencies through competitive analysis of competing open source products.* Generated technical requirements based on customer needs and competitive analysis.* Designed a rest API to a core infrastructural component.* Introduced Groovy as a language alternative for web applications.

* Collaborated with internal customers to create requirements.* Performed product evangelism and training to various groups within the organization.* Optimized engineering costs by performing technology build vs buy analysis.* Designed Hibernate-like query mapper for a content management system.

* Reduced sales cycles by assisting sales on both early, interest-generating visits and late, closing visits.* Evangelized product internally to ensure sales, services, and support were ready to succeed with the product.* Increased lead generation by working with marketing to generate great product collateral.* Reduced support overhead by increasing usability of the product using behavior profiling, focus groups and other feedback tools.* Increased product visibility by presenting at conferences and trade shows.* Ensured sales had reference customers by cultivating close relationships with several important customers, including mending relationships with three customers, changing them from irate to reference customers.* Directed organizational release readiness by leading a cross-functional release team that included sales, services, marketing, engineering, QA and support.* Resolved engineering road blocks with OEM partners by working with both companiesʼ executive teams.

* Managed a team of software engineers developing an enterprise-class web content management system from ground up. * Assisted in gather requirements from customers, building and delivering marketing message, and pre- and post-sale support. [Note: SCT acquired Campus Pipeline]