Travis Ksiazek Email & Phone Number

Naples, Fl, Us

Naples, Fl, Us

Remote - Naples, Fl

Remote - Naples, Fl

As the Supervisor of Solutions Administration, I am responsible for managing the team that administers Office 365, Azure AD, Zoom, Zendesk, and PagerDuty.

Downers Grove, Illinois

As the Corporate Solutions Administrator, I am responsible for managing and deploying our corporate cloud apps such as Slack, Office 365, Zoom, Gsuite, Zendesk, pagerduty, and Service Now. I work with powershell to create custom integrations and automations between Active Directory and the cloud apps using their APIs.

Greater Chicago Area

As the GSS Technical Project Manager (GSS PM) I am responsible for planning and executing projects for the Global Support Services (GSS) team within Information Technology. The GSS team is responsible for the global Help Desk, Field Services, and Endpoint management. Reporting to the VP of the GSS team, I drive initiatives to improve the technology delivered to our end-users, while also improving the level of IT support service delivered to DFS. My responsibilities are designing, implementing, and operating the new model for the organization.

Naperville

As part of the Illinois service delivery team based out of our Naperville office, I am responsible for providing installation, remote/on-site support, and on-going management of customer premise equipment including workstations, mobile devices, data backup, servers, routers, switches, and firewalls.

Naperville

Naperville Illinois

I worked as a member of the helpdesk team, where I provided both on-site and remote network administration, alert monitoring using Orion, remote technical support for our customer premise equipment as well as our cloud data center, workstations, mobile devices, servers, network, security, backup, and more.• I worked directly with the following systems, Active Directory, Exchange 2007, 2010, and 2013, Zimbra pop email server, Citrix, Symantec Backup Exec and Symantec Endpoint Protection, Kaspersky anti-virus management, Commvault backup software and more • I was the administrator of OnX MS’s phone system, internal IT support, and our Cherwell ticketing system• Email migrations from dedicated hosted environments to our Exchange 2010 Hosted model• Always adapting to new technology and processes because every client has unique business and technology needs

Naperville Illinois

I owned and operated my own computer repair and IT consulting company. Where I service clients by diagnosing the situation and repair their computer.Diagnosis and repair problems that inconvenience customersEliminating virusesUpgrading and repairing hardwareBuild Custom ComputersSetting up hardwire and wireless networks Setting up printer and file sharing networks

Normal Illinois

I worked in the Institutional Web Support group where our goal was to enhance Illinois State University's web presence by understanding unique goals ofeach of our clients and assisting campus groups in creating sites that are easy to navigate, aesthetic and accessible to all visitors. Using HTML, PHP, JavaScript, and 3rd party open source applications to maintain, repair, and add new functionality to the Apply to your Major web application Configured MySQL and web services to store and retrieve student information from the mainframe Applied changes, updates, and repairs depending on what the departments request System Administrator of the Apply to your Major, Minor, and Graduate School web application

I worked in an energetic, fast-paced environment, performing all computer-related repairs, upgrades, installations and technical support here at Argonne National Laboratory. Support over 400 computers running Windows XP and Windows 7, Mac OS X, and Linux (Fedora and SUSE). Server maintenance, including updates and general cleanup of dataEmail maintenance (Exchange Server 2003)Server troubleshooting, including Windows Server 2000, Server 2003, Server 2008 and Exchange Server 2003Web server configuration, web programming in python, content managementAdvanced networking which will include (but not limited to) Cable terminationCable runs (mostly Cat5/6, and fiber as well)Network troubleshooting both on the server and workstation end as well as Cisco and Dell switches.

I worked in an energetic, fast-paced retail environment, performing all computer-related repairs, upgrades, installations and technical support in the store. Assist customers within the Precinct's Standard Operating Platform (SOP)Provide initial contact with customers, plus check in products for servicePerform diagnostics to determine product needs and service solutionsFacilitate in-store sales, upgrades, installations and service