Lead multi-year strategic effort to improve a $5 billion North American leasing business by implementing a new tech stack, enabling significant automation, and providing better experience to dealers and customers.Pioneered the use of robotic process automation (RPA) at JDF, introducing innovative tools and delivery models that empowered employees and streamlined problem-solving.Managed the agile transformation for South American units, successfully transitioning projects to product backlogs and training of key personnel.Led global program to integrate new credit decisioning tools (Pega, FICO, and AWS) with legacy technologies, significantly enhancing capabilities in the US, Canada, Mexico, and India.Managed all phases of vendor relationships, ensuring timely delivery of key milestones and objectives by internal teams and aligning vendor performance with project requirements.

Provided support on analytic projects and presentations for Senior Officers and the Board of Directors for Deere and John Deere Financial. Organized the strategic and tactical planning processes for the international finance divisions. Managed a mentoring-based leadership development program for US and international employees. Led efforts to standardize systems and processes across international units.

Created retail sales finance offers to increase sales of John Deere mowing equipment. Managed a project to test how different dealer risk-sharing models impacted equipment sales and overall profitability. Conducted customer research to improve the effectiveness of retail sales finance offerings. Ensured consumer lending offers were compliant with Dodd-Frank, the Credit CARD Act, and other regulations.

Monitored retail lending portfolio performance against modeled expectations and provided assessments to senior managers. Identified programs and segments that led to excessive losses during the global credit crisis and worked with marketing and operations groups to implement corrective action plans.

Developed tools that combined financial statement information, settlement behavior, and inventory inspection results to monitor the financial health of equipment dealers in North America, Europe, and Australia.