Travison Alico Email & Phone Number

Produce, write, record, edit and publish weekly podcast episodes for independent podcast "Flip Side of the Coin".

Salt Lake County, Utah, United States

- One of two initial hires for customer implementations team in Americas and EMEA. Helped grow team from two to eight over the course of a year and a half.- Interviewing prospects for implementation team hires.- Developing implementation documentation, including customer-facing slide decks, internal checklists for technical processes, partner battle-cards, and project plan templates.- Training incoming project managers and customer success managers on internal processes and technical capabilities.- Implementing customer accounts ranging up to and over $225k ARR.- Advising and coaching L&D leaders on technical best practices and L&D roll out strategy.

Greater Salt Lake City Area

- Architected and managed the onboarding process for client accounts in the United States, Canada, and Australia.- Trained incoming implementations personnel on process and best practices.- Consulted teams in Southeast Asia on onboarding best practices and provided expertise on product capabilities and processes.- Coached clients on architecture best practices and CX design.- Managed integrations with InMoment platform with client resources, including Salesforce, Slack, and Tableau .- Coordinated with stakeholders to ensure programs were completed on time and to spec.

Greater Salt Lake City Area

Led team of 6 Technical Success Managers, each managing and maintaining $300K-$1M+ annual revenue.- Oversaw the distribution of client accounts balancing workload and complexity of each account.- Performed quarterly performance reviews.- Pulled to assist in scoping and implementing high priority client accounts ($1M+ annual revenue).

South Jordan, Utah

Planned and executed technical aspects of national and international client accounts. - Designed and built consumer feedback programs - Took lead role in implementing new client programs - Assisted international team in UK with special projects for high value clients Worked with product teams and clients during beta testing and product launch - Assisted product team with testing and quality assurance - Worked with client during beta testing - Implemented new product into client accounts

Salt Lake

Graded assignments and occasionally filled in for full-time instructor in:- Marketing through Interactive Media (MKTG 4310, MKTG 6310)- Digital Campaign Management (MKTG 6330)

Greater Salt Lake City Area

Took lead role in multiple marketing projects:Spearheaded internal efforts to launch revised Soccertech website (a Polevault Agency partner)- Developed pro forma financial forecasts for expected growth of the product over a 3 year expansion- Conducted market research on US population for intended expansion markets- Performed new market research and consolidated with analytics data from previous research- Member of team tasked with identifying target market segments for product- Assisted in developing and implementing the core marketing strategy for Soccertech- Wrote and produced promotional videos for website targeted at key demographicsDeveloped promotional videos for gubernatorial political campaign- Designed and edited announcement and web promotional videos

Provo, Utah Area

Worked independently on multiple film and TV productions in Lighting and Grip departmentsRecruited to work, post graduation, for BYU Broadcasting, assisting the Studio Manager for BYU TV’s show “Studio C” Seasons 1-5 - Conceived and assisted in designing and constructing a new lighting rig that improved efficiency and flexibility by 40% - Took charge of the light design for approximately 15 comedy sketches - Interpreted directions given by the show’s Production Manager, Director, and Producer to give the show a signature look - Assisted in designing the pilot episode for test audiences, as well as every show seasons 1-5Worked audio and camera on live broadcasts of NCAA athletics, including football and men’s basketballAssistant manager for Grip crew on Lifetime’s original film, “The Mentor”Recruited to work on Imagine Dragons’ official music video for “On Top of the World”

Byu Broadcasting

Assisted Studio Manager in executing TV set and light designs for multiple productions in three studios - Acted as Studio Manager as needed, in manager’s absence; 2-3 weeks per year- Designed and implemented a scheduling plan for the student employees to optimize planning for production crew needs- Managed, instructed, and maintained a crew of 5-7 students- Instituted and facilitated training programs for incoming and current employees- Increased effectiveness and cohesiveness of the studio team through project assignments and personnel evaluations

Master Of Business Administration (Mba)

Bachelor Of Arts (B.A.), Communication And Media Studies