Travis Thompson Email & Phone Number

Clearwater, Florida, United States

• Develop and execute comprehensive SEM strategies to achieve business objectives• Conduct thorough keyword research to identify high-value terms and phrases• Create and optimize ad copy, landing pages, and other campaign elements for maximum relevance and performance• Implement bid management strategies to optimize CPC (Cost Per Click) and CPA (Cost Per Acquisition) metrics• Monitor campaign performance metrics such as CTR (Click-Through Rate), conversion rates, and ROAS (Return on Ad Spend)• Optimize SEM budgets effectively to maximize return on investment and achieve target KPIs• Communicate with clients on campaign performance and updates

Tampa, Florida, United States

• Provided world-class customer support via email, chat, and phone channels for English-speaking customers all over the world, specializing in North American customers’ issues with payment methods using our service• Exceeded required contact per hour rate (CPH) and contacts solved per hour rate (CSPH) while maintaining high quality assurance standards • Possessed strong product knowledge and expertise in Google Suite, Atlassian, and ZenDesk • Cultivated knowledge in international banking rules and regulations, including currency exchange rates

Tampa, Florida

• Assist the main hospital with doctor and nurse cancellations of patient appointments; use a specialized software to schedule hundreds of displaced patients within a variety of Moffitt’s many clinics• Work with spreadsheets to analyze where the cancellations are coming from, and formulate the best ways to deal with patient displacement in a manner that is easiest on the patient, the doctor, and the nurses• Coordinate the patient’s schedule with other clinics, including scheduling MRIs and CT scans, and finding optimal ways to fit them all together in the best date, time, and location

Tampa/St. Petersburg, Florida Area

• Aided investors and financial advisors in managing administrative maintenance of accounts, both retirement and non-retirement• Executed account-specific transactions including buying, selling, and exchanging shares of various mutual funds• Interacted with investors and financial advisors to provide information and account-specific activity and details• Provided shareholders and financial advisors with data pertaining to funds and their performances over 3, 5, or 10 years

Associate Of Science - As, Computer Programming

Bachelor Of Arts (B.A.), International Relations And Affairs

-Minor in Psychology -Competency in French; basic understanding of German through language courses -Speaker at Sunshine State TESOL.

Associate Of Arts (A.A.), General Studies