Travis Stevens Email & Phone Number

Waterford, Michigan, United States

Vancouver, British Columbia, CA

• While performing core resident services duties at a luxury multi-high-rise property, I implemented tech driven solutions to streamline scheduling, reporting, and communication, enhancing overall efficiency and.
• Awarded “Employee of the Month” October 2023 recognizing outstanding work and customer service
• Streamlined operational processes increasing cross-departmental productivity and accountability 30-40% by implementing efficient processes with SOP documentation, professional forms, and checklists.
• Demonstrated advanced data-driven management skills, with excel spreadsheets, to track critical metrics essential to company interests by integrating CRM data, dynamic maps, and VBA macros to provide real-time updates.
• Launched a collaborative Teams network with customized channels, integrated SharePoint home site, and standardized communication workflows, enhancing team collaboration, file accessibility, and operational efficiency.

Farmington Hills, MI, US

• Led IT efforts for the Real-Estate Management Team, ensuring new and existing office workspaces met IT standards, infrastructure, and security requirements. Managed inspections and vendor coordination to guarantee.
• Initiated program that increased overall networking security by 15-20%, by auditing network device and user accounts to identify noncompliance with company network policies and deactivating unused/outdated services and.
• Implemented centralized and standardized Confluence Knowledgebase and support/knowledge repository for IT Department. Reduced support tools used from 3 to 1 and increased efficiency 25-35%.

Farmington Hills, MI, US

• Delivered hardware, software and workflow support and user experience optimization for workforce of 2,000 hybrid employees. Administered and maintained user accounts, permissions, and access rights across multiple.
• Effected substantial cost savings related to purchasing unneeded equipment and quickly redeploying returned equipment, by implementing and managing new IT asset inventory tracking system and associated policies and.
• Consistently remained among the top 10% of team-members to meet KPI targets.

Jaguariuna, SP, BR

• Exceeded service level agreement standards as Level I technical support across all J. Crew locations globally. Trained peers on POS software and maximizing operational effectiveness. Utilized diverse technologies to.
• Received “All-Star” recognition award for volunteer SME support of POS upgrade project (2021)

Zurich, ZH, CH

Supervised employees and warehouse functions as well as collaborated with cross-functional teams to ensure efficient, and safe storage of all material received into the warehouse. Supported production flow and material movement by preparing released orders and ensuring on-time shipments of all completed robot systems to domestic and international.