• Delivery of parcels to commercial and residential locations

• Use of Department of Labor laws, including Fair Labor Standards Act, Occupational Safety and Health Administration guidelines, Family Medical Leave Act, etc. • Compiled and conducted statistical performance reports; review each employee for their progress and team value • Acted as auditor for time, attendance, and scheduling discrepancies of employees – overtime, leave, clock in/out • Directly managed teams of hourly employees, from 8 – 15 persons at a time • Managed store inventory, created orders, and sourced 3rd party vendors for all maintenance operations

• Merchandise retail vending machines within the Northeast, TN and Southwest, VA areas • Place signage and marketing displays for company on retail machines • Maintain machines mechanically and via software, as well as service machines for technical repairs

• Informed Home Depot staff of new procedures and actions relating to product knowledge and new product rollouts• Increased profits for The Home Depot, Inc by developing reports identifying sales and profitability percentages for 6 test-market store locations• Coordinated with outside staff for scheduling training and conducted such meetings, when appropriate• Created research based Plan-O-Grams from profitability percentages, market trends, and expected volume

• Assisted clients with the sale and purchase of residential real estate, required keeping abreast of market conditions and economic fluctuations relating to value of real property, maintain continuing education requirements by the licensing board for the state of Tennessee

• Acted as liaison between store employees and vendors for product questions and new-product rollouts as well as quality issues to limit consumer returns • Set Plan-O-Grams and POP Merchandising displays for Lowes Home Improvement warehouses within the Northeast TN and Southwest Virginia Territory • Processed Return Authorizations for vendor’s products

• Responded to incoming calls for wholesale and service of Honda Industrial Engines and rental equipment for light construction and lawn and garden • Provided customer service to existing client base• MTA Distributors is Americas largest rental equipment distributor

• Co-Developed employee manual, position descriptions, and operating procedures for restaurant personnel • Directly trained and co-managed up to 30 personnel and handled store operations• Proofread and edited marketing and policy statements for grammar, spelling, and completion• Used previous retail management experience to enhance my potential in a restaurant environment

• Managed 4-6 employees for opening and closing procedures as well as scheduling edits • Trained new employees on store operations• Exhibited Merchandising abilities

• Held top sales records in department and store and maintained low amount of customer return percentage• During this period of time, store rated first for customer service in entire company

• Held several store records in low merchandise returns and high sales volume and gross profit