Trehan Stenton, Mba Email & Phone Number

Arnold, Md, Us

In my role, I lead the growth and transformation of the organization by providing a solid foundation for expanding offices and increasing revenue. I synthesize strategic vision and translate it into actionable plans that drive both short-term improvements and long-term growth. My expertise ensures the effective implementation of strategies that support organizational expansion and enhance overall performance.Achievements: - Implementation of HRIS system - Standardization of Roles and build Team capability for growth- Lead strategic integration of Front & Back Office operations of +150 Team Members - Determine Strategy, Selected & Onboard Key Executive Team to build the business for growth and success

In my role, I spearhead Next Generation Leader Training for team leaders, project managers, and newly appointed leaders, focusing on developing their leadership skills and business acumen. As a Certified Working Genius Trainer and Level Up Trainer for executive managers, I provide specialized training that enhances leadership competencies and drives organizational growth. My approach ensures that leaders are equipped with the tools and insights needed for both immediate impact and long-term success.Achievements: - Delivering Leadership Development frameworks - Developed training and roll out of Working Genius assessment and training- Delivery of Client Facing Strategic growth and development plans

In my role, I develop strategies that are implementable, measurable, and repeatable to achieve both business and personal objectives. I focus on understanding customer segments—based on needs, demographics, and optimal messaging—to deliver precise and impactful strategies. Insight By Design bridges the gap between strategy and implementation, ensuring that plans are actionable and effective. My expertise in marketing, operations, process optimization, leadership, and human resources supports this approach, offering a holistic view that enhances strategic planning and execution. Through purposeful, planned, and strategic insights, I drive meaningful outcomes and foster growth and development within organizations.

As a Certified Mentor for SCORE, I assist small and medium businesses in navigating the challenges of starting or expanding their ventures. Leveraging my expertise in marketing, operations, and leadership, I provide tailored guidance to help businesses develop effective strategies and achieve sustainable growth. SCORE, supported by the Small Business Administration, benefits from my comprehensive approach to mentoring, which combines strategic insights with practical solutions for business evolution.Achievements: - 5/5 score for Mentor Satisfaction - Ongoing mentoring for up to two years client base

San Rafael, Ca, Us

As a consultant for Advisory Cloud, I leverage my extensive expertise in strategic planning, operational management, and leadership development to provide valuable insights and guidance to organizations. My role involves analyzing business challenges, developing tailored strategies, and implementing solutions that drive growth and efficiency. By combining my skills in marketing, operations, and process optimization, I help clients enhance their business performance, navigate complex environments, and achieve their strategic goals. My approach ensures that organizations benefit from actionable, data-driven recommendations that lead to meaningful and sustainable results.

✅ During my job under this company I am performing the following tasks:I establish databases for 10K patients aimed at automating the patient workflow while using Infusionsoft/Keap. I optimize annual gross revenue by $4M through leading the development of three dental practices from the ground up with three brands.★ Some of my major contributions under this role ★➤ Succeeded in achieving EBIT of 1.4 by managing operational efficiency with keen focus leading all aspects of marketing, finance, vendor management, and team work flows to ensure continuous organizational success.➤ Developed and delivered "Hub and Spoke" business model for fourty team members across three locations (being the business and biggest privately owned pracitces in the Mackay & Isaac Region.)➤ 90% of patients rate us 5 out of 5 ratings for willingness to recommend by fostering and fortifying a patient-focused business culture.➤ Ensured first-ever migration of existing Practice Management Software (PMS) to an open-source API for streamlining workflow and processes.

New York, Ny, Us

Consulting on business strategy and deployment approach along with Project Managing 20th Anniversary Iron Skillet Cook Book,

Part of the Board of Directors of the Morabah Workers Club - which is Moranbahs most is Moranbah's largest Family Entertainment & Dining venue.The Club is responsible for creating a dining and bar venue that provides a range services to the community including, Gaming, Public Restaurant, Conference Facilities and Bottle Store. The Club reinvests a significant proportion of it's Profits back into the Community to promote a sustainable and diverse base.

Moranbah Traders business Association President represents Retail and Light Industry in Moranbah and the surrounding district. MTA is focused on building capability within it Membership base to help ride through the fluctuations in Economic Activity. This has been achieved through the development of the e-Directory which provides a critical link between local businesses and Procurement Teams.MTA also provides an advocacy role for a range of regional issues that impact upon our local businesses and communities.

Austin, Texas, Us

✅ In my previous role of Programme Manager, I performed the following day-to-day job tasks:I spearheaded an 8-month functionality program of work over 3,000 hours on time and within budget. I was directly engaged in elevating customer satisfaction by delivering Enterprise Customer Relationship Management (CRM) tools for the client. I developed and deployed a customized RPM/Agile project delivery approach to meet and exceed targeted milestones.★ Below were some of my key achievements ★➤ Ensured effective deployment of customized RPM/Agile project delivery approach for high-value clients.➤ Ensured retention of $1M pa client with over 30K active users.

London, England, Gb

I steered all facets surrounding the advancement of several brands, including Diageo, ING, and Kellogg's while carrying out digital marketing efforts and implementing data strategies. I developed and enhanced the decision-making process by managing the development and distribution of data capability for housing, Business Intelligence (BI), and visualization capability for clients as well as teams. Specific activity includes:• Digital Marketing and Data Strategy development• Developing and rolling out Data capability for housing, BI and Visualisation capability • Digital Media enablement that integrates with wider media objectivesClient interaction and advice covers:- SEO/SEM/SMO - Social Marketing & Measurement- Data Platforms - CRM/Database - AP’s / Tools/ Website - Behavioral Targeting- Project requirements & deployment - Definition of Metrics, Measures and Dashboards

Wellington, Nz

Development and implementation of Digital Strategy for New Zealand Post's business units. Specific projects include:Development of Strategy for Digital Platform & Applications for New Zealand Post. This specifically related to Google Enterprise Platform for enhanced application based services.The project involved the development of business case and project plan that was sucessfully signed off. Digitisation of candidate interaction for the New Zealand Post Recruitment Centre with the development of the Strategy & Project plan for a launch of www.nzpost.co.nz/jobsResponsibilities of the role include:• Determining overall strategy and components of a Digitised customer front end experience for New Zealand Post • Determining high level functional requirements covering both existing platform and future state• Internal Stakeholder Influencing and Management (GM Level)• Engagement with a wide range of external service and strategy providers

Wellington, Nz

Delivering digital solutions for New Zealand Post customers across multiple digital channels. This includes the strategy, design and implementation of a range of customer and internal solutions.• Provide direction and manage a multi-disciplined team of up to 14 specialists • Developing the strategic purpose and function of nzpost.co.nz• Manage 20 stakeholders across Define, Design, Delivery and Debrief requirements for all activity on nzpost.co.nz • Oversee the ‘Business As Usual’ activity of adding new and changes to site navigation, content and flow of information, tools and content.• Developed both International & Customer bench-marking across the site for driving change and raising awareness of the success of the site across key internal stakeholders• Responsible for Electronic Commerce Framework (ECF) that manages 10 million page impressions per month

Wellington, Nz

Sales & Service Operational Planning for Marketing Activity into Face to Face and Telephony Channel for Postal Services Group. Assessment of the impact of activity across People, Process and Technology and working with Marketing to manage activity into front line channels.Responsibilities of the role include:• Acting as a single point of contact into the PSG Sales and Service Channel• Leading and participating in strategic projects including SME Segmentation; Customer Service Banding and process re-engineering online activities • Providing one consolidated view of activity across the entire business • Providing advice of training tools, process and best practice for rolling out projects to the front line staff and customers

Wellington, Nz

Developing and implemeting a range of service activity for Customer Service Centre, including Cultural change programmes, process improvement and development of effective communication channels. Business casing for RightNow along with development of the Customer Liaison Team for Corporate & Government Segment.Responsibilities of the role include:• Development and roll out CSC Customer Satisfaction measurement and monitoring• Implementation and support of a culture change program with in Customer Service Centre

Wellington, Nz

Responsible for the development and implementation of marketing promotional activity forSmall and Medium Business customers. Key outcomes of the role:• Development and roll out a 110,000 customer survey that resulted in increased customer visibility and revenue• Implementation of strategic competitive activity across a number of key competitive areas• Establishment and education of broad customer satisfaction survey across the business

Master Of Business Administration - Mba, Business Administration And Management, General

Bbs, Marketing

Dip Hotel & Catering Admin, Hospitality

Education record

Batchelor'S, Psychology