• Leveraged collected data to discover problem trends and reduce repair time.• Provided direct and indirect feedback to technicians to increase productivity.• Collaborated with inventory specialists to achieve 100% accuracy on physical item counts.• Communicated with customers to keep them informed of repair updates and resolutions.

• In-depth troubleshooting and repairing of mobile devices at the Genius Bar• Assisting customers with sales and technical inquiries to find the solution that best fits their needs.• Conducting workshops to better orient the customers with their products• Managing appointment queue and swiftly triaging customers' devices.

• Promote beverages and brands to grocery or liquor store customers by highlighting product features.• Set up/tear down displays and distribute samples of product.

• Processed all photographs and artwork for four-color and six-color offset presses. • Adjusted color and ink densities for all photographs and artwork for each project.• Scanned artwork, printed photographs and film on Heidelberg TANGO drum scanner.• Designed and/or changed projects according to given assignments and client instruction. • Recorded job description, related data and total work time onto job jackets and job tracker database. • Triaged and repaired company… Show more • Processed all photographs and artwork for four-color and six-color offset presses. • Adjusted color and ink densities for all photographs and artwork for each project.• Scanned artwork, printed photographs and film on Heidelberg TANGO drum scanner.• Designed and/or changed projects according to given assignments and client instruction. • Recorded job description, related data and total work time onto job jackets and job tracker database. • Triaged and repaired company computers, printers and server network. Show less

• Prepared studio for each newscast (checked cameras, lighting, set, audio equipment). • Floor directed talent before, during and after each newscast.• Created and ran lower-thirds and OTS’s for many newscasts.• Directed select evening newscasts after training and instruction.

• Coordinated with staff and adviser to publish weekly newspaper before deadline.• Participated in all staff meetings, budget meetings, Editorial Board meetings.• Copy edited all text in each issue; adjusted page layouts to follow design rules and style guides.• Applied advanced skill in Adobe’s Photoshop, Illustrator, and InDesign in laying out pages.