Trevor Burns

Trevor Burns Email and Phone Number

Enterprise Solutions Engineer - Sales Performance Management @ Salesforce
Asheville, NC, US
Trevor Burns's Location
Greater Asheville, United States, United States
Trevor Burns's Contact Details

Trevor Burns personal email

Trevor Burns phone numbers

About Trevor Burns

Experienced Salesforce.com Profesional(206) 335-8048 | trevor.burns@emeraldcreekconsulting.comOPERATIONS:* Lead teams composed of department heads + individual contributors to the successful completion of hundreds of various projects; increasing efficiency and adoption of the Salesforce platform.* Design operational processes that drive team collaboration and reduce errors; allowing for enhanced inter-departmental collaboration and customer satisfaction.* Managed project expectations and timelines; guaranteeing successful implementations and enhancements to existing systems.* Identified company risks and system gaps; providing various time and revenue savings of hundreds of thousands of dollars.SYSTEMS DESIGN:* Automated the sales quote to cash processes; reducing contract creation and complexity and taking prep time down from 1 hour per deal to 5min.* systematized the MQL/SQL to SAL lifecycle management and tracking; allowing for marketing and sales to make accurate strategic decisions and significantly reducing departmental finger pointing.* Designed flexible automated commission structure; allowing finance to quickly and accurately provide sales commissions each month, significantly reducing time demands on the finance team and allowing for accurate reporting. ADMINISTRATION:* implemented and enhanced multiple salesforce instances across various of industries; allowing for visibility, automation, and insights into the company operations.* Designed operation audit dashboards and implemented data controls, significantly reducing data errors and reporting inconsistencies, thereby allowing for timely business decisions.* Documented system processes and designed and provided training resources; enable teams to be more efficient in their roles ad understand the tools and processes at their disposal.ABOUT:I am passionate about helping companies improve their business processes and maximize their efficiency by providing them with the tools and solutions to connect with their customers, at any time, from anywhere.My team and I accelerate revenue growth, reduce operational costs, and drive innovation.I have helped numerous customers and C-level executives find solutions to their business needs.

Trevor Burns's Current Company Details
Salesforce

Salesforce

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Enterprise Solutions Engineer - Sales Performance Management
Asheville, NC, US
Website:
salesforce.com
Employees:
83776
Trevor Burns Work Experience Details
  • Salesforce
    Enterprise Solutions Engineer - Sales Performance Management
    Salesforce
    Asheville, Nc, Us
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  • Salesforce
    Enterprise Solutions Engineer - Enablement
    Salesforce Feb 2022 - Present
    San Francisco, California, Us
    Supporting Enablement within our Comms, Media, and Tech customers. Focused on revenue impact, we bring your KPI framework into Salesforce, driving increased sales productivity through digital adoption, in-app programs, revenue milestones, call coaching and dynamic content.
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  • Salesforce
    Global Lead Solutions Engineer - Sales Enablement (Mytrailhead)
    Salesforce Nov 2020 - Feb 2022
    San Francisco, California, Us
    - Act as a go-to technical resource to support the global team of myTrailhead Account Executives.- Assist with new customer acquisition and educate existing customers on the latest product offerings.- Assist customers with understanding the value and capabilities of the product pre and post-sale.- Support global Core Solution Engineers on demo environment setup and best practices.- Work with customers, CSMs, partners and sales teams to ensure customer readiness from a technical perspective.- Act as a liaison to the product engineering and go-to-market teams.
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  • Salesforce
    Senior Solutions Engineer, Team Lead
    Salesforce Jul 2019 - Nov 2020
    San Francisco, California, Us
    Supported diverse sales teams of 7-9 Account Executives as a Solutions Engineer; providing technical advice, industry best practices, deal strategy/orchestration, sales call support, and client demonstrations of our various product solutions.* Drove just under 1 million dollars ($972k) of ACV in partnership with sales teams in my 1st year in role. * Worked across a dozen unique industries including Tech, Real-Estate, Construction, Aero-Space, Financial Services, and Manufacturing.* Interfaced with 100+ unique customers in the SMB segment of the greater Seattle market
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  • Emerald Creek Consulting
    President
    Emerald Creek Consulting Oct 2015 - Present
    Seattle, Wa, Us
    Emerald Creek aids companies in their implementation and ongoing management of Salesforce.com. Focused on enhancing business processes, improved sales results and removing the biggest headaches and time-sinks; allowing for a healthier organization and reportable results. As the owner/ operator of this boutique salesforce implementation shop I was responsible for a wide range of operational tasks including the following:* Deal Negotiation, Sales and Client Acquisition* Client Relationship Management* Recruitment and Hiring of Company Talent* Government and Legal Requirements and Reporting* Financials, Taxes, Payroll* Salesforce Architecture, Systems Design, Creation of SOWs, Implementations, POCs, and Ongoing Profesional Services
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  • Relationedge
    Senior Solution Engineer (Salesforce.Com)
    Relationedge Feb 2016 - Jul 2019
    San Diego, Ca, Us
    Salesforce.com Consulting and Organizational Design Company[Aquired by Rackspace]* Managed customer projects from kickoff to completion and beyond.* Worked with clients to identify further areas of growth and up-sell and future proof for the business* Provided industry best practices and operational guidance* Wore a number of hats including Project Management, Sales, Customer Support, Solution Architect, and Systems Administrator.
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  • Simply Measured
    Sales Operations: Sr. Salesforce Administrator
    Simply Measured Jun 2015 - Oct 2015
    Seattle, Wa, Us
    SaaS company specializing in Social Media Analytics.*Worked closely with the executive team and department heads to design and enhance the operations and systems of the company. *Built and maintained the salesforce system and vetted/integrated other technologies into the technology ecosystem.*Identified business risk/losses and closed those gaps; including a 100k+ loss of revenue due to a software gap pertaining to credit-card renewals.*Provided reporting and analysis of business analytics to executive leadership and board.*Stepped into role and operated as the de-facto 'Director of Operations' after the resignation of that individual.
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  • Simply Measured
    Sales Operations: Salesforce Administrator
    Simply Measured Jan 2014 - Jun 2015
    Seattle, Wa, Us
    SaaS company specializing in Social Media AnalyticsBuilt and Managed the Salesforce Ecosystem.* Process Design and Implementation* Data and Quality Control* Bug fixes and System Enhancements* Technology Integrations
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  • Docusign
    Salesforce Project Manager And Administrator
    Docusign Jun 2013 - Feb 2014
    San Francisco, Ca, Us
    SaaS company specializing in Digital Signatures.* Worked on a SalesOps team of 5, focused on sales support.* Stepped into the Operations Manager role after the team attrited down to 2, myself being the most senior admin.* Designed and implemented the MQL/SQL tracking system for sales teams collaboration.
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  • Cedar Grove
    Sales Operations/Business Analyst (Salesforce.Com)
    Cedar Grove Mar 2012 - Jun 2013
    Seattle, Wa, Us
    Recycle and Renewal Company* Self trained and Implemented salesforce.com* Identified a 100k revenue bleed and helped close the gap* Provided business analysis and reporting to the Owner and C-Suit* Systemized processes and documented/trained teams on new procedures
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  • Done Right Driving
    Owner
    Done Right Driving Apr 2012 - Jan 2013
    Done Right Driving offers you the opportunity to have a great night out and a safe ride home in your own car! We want everyone to be able to have a good time out while also preventing harm or injury of any type while they are getting home.
  • Clearwater Child & Family Services
    Visitation Supervisor
    Clearwater Child & Family Services Sep 2011 - Mar 2012
    Transport children; Site supervision and assessment of parent/child interactions.
  • Information Management Services
    Outside Sales
    Information Management Services Oct 2011 - Jan 2012
    Hillsboro, Or, Us
    Sales and Marketing.
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  • Eastlake Community Church
    Operations Intern
    Eastlake Community Church Sep 2010 - Sep 2011
    Managed systems and teams of volunteers for a non-profit entity of over 4,000.
  • The University Of Washington
    Office Assistant
    The University Of Washington Jan 2010 - Jun 2011
    Worked in the office of the Comparative History of Ideas. Provided customer support and problem solving for visiting students and faculty. -Managed the day to day needs of the office.
  • The Leren Co
    Building Designer
    The Leren Co Mar 2004 - Dec 2009
    Drafting and design firmBuilding Designer 2004 - 2009 -Created detailed and accurate blueprints for the construction and development of commercial buildings and custom residences. -Designed and co-designed plans for hundreds of projects.Produced construction Documents utilizing AutoCAD, Revit, and other design programs.-Cultivated and maintained relationships with multiple clients and builders.-Worked closely team members to design and implement projects.-Developed and implemented improved design systems that significantly streamlined production within the firm.-Collaborated with clients, designers, engineers, consultants, contractors and city inspectors, to ensure project success and customer satisfaction.Provided project implementation support to ensure client satisfaction.

Trevor Burns Skills

Salesforce.com Leadership Sales Operations Problem Solving Communication Strategic Thinking Process Improvement Integrity Sales Customer Service Critical Thinking Change Management Business Intelligence Business Analytics Marketing Strategy Crm Integration Software Implementation Consensus Building Volunteer Management Social Media Public Relations Operational Streamlining Urban Design Youth Leadership Social Justice Interdisciplinary Teaching Microsoft Office Nonprofits Community Outreach Community Development Sustainability Sales Support Customer Relations Staff Training Credibility Efficiency Management Volunteer Engagement Sketchup Autocad Revit Architectural Illustration Urban Planning Business Analysis Research Saas Cross Team Collaboration Team Building Relationship Builder With Unsurpassed Interpersonal Skills Data Analysis Software As A Service Project Management Solution Selling Customer Relationship Management Enterprise Architecture Requirements Analysis Salesforce.com Implementation Salesforce.com Administration Team Selling

Trevor Burns Education Details

  • University Of Washington
    University Of Washington
    Environment And Planning.
  • Trailhead By Salesforce
    Trailhead By Salesforce
    Continuing Education - Salesforce Administration And Development
  • Salesforce
    Salesforce
    People Management
  • University Of Washington
    University Of Washington
    The Comparative History Of Ideas
  • Cascadia Community Collage
    Cascadia Community Collage
    Integrated Studies

Frequently Asked Questions about Trevor Burns

What company does Trevor Burns work for?

Trevor Burns works for Salesforce

What is Trevor Burns's role at the current company?

Trevor Burns's current role is Enterprise Solutions Engineer - Sales Performance Management.

What is Trevor Burns's email address?

Trevor Burns's email address is tr****@****ail.com

What is Trevor Burns's direct phone number?

Trevor Burns's direct phone number is +120633*****

What schools did Trevor Burns attend?

Trevor Burns attended University Of Washington, Trailhead By Salesforce, Salesforce, University Of Washington, Cascadia Community Collage.

What are some of Trevor Burns's interests?

Trevor Burns has interest in Children, Civil Rights And Social Action, Politics, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.

What skills is Trevor Burns known for?

Trevor Burns has skills like Salesforce.com, Leadership, Sales Operations, Problem Solving, Communication, Strategic Thinking, Process Improvement, Integrity, Sales, Customer Service, Critical Thinking, Change Management.

Who are Trevor Burns's colleagues?

Trevor Burns's colleagues are Mysoora Reddy, Mila Hodge, 堀筋　頌人　Horisujinobuhito, Shelley Bolt, Danielle K Ward, Mba, Oliver Huang, Bill Davidison.

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