Trevor Harris Email and Phone Number

Oversee the development and implementation of consulting projects, managing relationships with clients, and ensuring the successful completion and sustainability of projects. Delivering them on time, within budget and exceeding customer expectations.Identification of new business opportunities and developing strategies for pursuing them, as well as for mentoring and developing junior members of the business. Support in setting the overall company strategy and direction, as well as in managing the financial performance.

Overview: Coxswain Alliance is an operational improvement consulting firm providing a broad spectrum of consulting services from visioning and strategy to implementation.Role: As a team of business consultants, we help organisations navigate the process of change needed to identify and convert opportunities within their operations to actual business benefits and desired results.Industry Experience:→ Financial Services (Tier 1)→ Resources (Tier 1)→ Utilities→ Not-for-Profit (Tier 1)→ GovernmentKey Execution Areas:→ Client engagement & business development→ Project management/work stream development and execution→ Change Management (ADKAR)→ Senior and front-line leadership coaching→ Business Improvement (Process, Management Systems, Organisational Structure & Behavioural Change)→ Application of various process improvement methodologies including (Six Sigma, Lean, Agile, Theory of Constraints etc.) to identify, problem solve and generate tangible operational benefits→ Management Operating System (MOS) design & implementation→ Business Process Automation (BPA) design & implementation→ Organisational reviews and Resource Modelling

Ranked #2 European Business School for 2015 by the Financial Times. Completing my exchange program focusing on electives such as Advanced Competitive Strategy, Advanced Management and Markets for Technology.

Role:→ Assisting Group Strategy with identifying future opportunities for new market development and growth in the Insurance Industry.Outcomes:→ Completion of a comprehensive market analysis, identifying potential growth opportunities.→ Development and use of strategic frameworks to determine key areas for growth.→ Successful presentation of findings to both Personal and Commercial Insurance stakeholders along with a proposed product concept on how Suncorp can achieve a competitive advantage in the Industry.

Role:As part of the AGSM Strategic Consulting Team our goal was to develop a comprehensive product and marketing strategy to expand the Qantas Future Planet Program.Outcomes:→ Market research and competitive analysis completed to identify future target customers→ Developed a detailed 3 tier product with pricing tool to enable Qantas to market directly to targeted customers→ Successful presentation and handover of product concept and pricing tool to Qantas

Leadership & Results:→ Became the youngest Area Manager (Production) in Sasol Synfuels at the age of 26. → Selected to be the Refining Production Project Leader for the entire West Refinery Shutdown in 2014. Not only covering my 4 plants of responsibility but the remaining 8 within the Refinery. The preparations were a success and I was given the opportunity to present to the Executive Committee for Sasol Synfuels.→ Developed and executed a comprehensive change management process to address the culture concerns around safety and accountability in my team. As a result the following results were achieved on both safety and operations from FY13-FY14.1. A 250% increase in training and promotions.2. Development of over 50 operating procedures to drive safety.3. An 83% reduction in the process incidents measured by the FER-SI.4. A 200% increase in occupational safety drivers (BBS).5. Schedule compliance of 98.9% against a target of 95%.6. Quality compliance of 99.92% against a target of 98%.7. Successful FY14 shutdowns meeting all requirements on safety, integrity, schedule and cost.8. Customer Satisfaction of 88% above a target of 85%.9. Savings of over A$500 000 due to Continuous Improvement initiatives.→ Developed an innovative monitoring system in order to achieve the highest safety operating (OWAP) compliance for Refining West. The monitoring system also helped to reduce product flaring on my units by 72%. This system was also adopted by the Refining Operational manager and later used for other applications within Refining.

→ Managed the production scheduling, performance evaluation, blending and tank management for the total oil and condensate streams in Refining (23 plants in total). Leading a team of 5 people we were nominated for “Innovation Team of the Year” at the Sasol Luminous Awards for the work completed for the unplanned U228 shutdown in Dec 2010 – Jan 2011 which prevented significant cut-backs to the upstream plants and product wastage.

→ To lecture students in Reactor Technology and introduce the students to reaction kinetics and basic chemical reactor design principles. This encompasses determining rate laws for chemical reactions, developing design equations for Batch, Continuous Stirred Tank reactors (CSTR) and Plug Flow reactors (PFR) at various conditions, determining conversions in reactors and sizing reactors. On average I lectured 40 students during the evening over two semesters.

→ Coordinated and integrated the production units and tanks within the Tar Value Chain through value chain optimization, inventory modeling, tank management, system modifications and production meetings to achieve the committed production volumes. These actions resulted in no cutbacks to the Gas Factory; minimal liquid losses due to dumping and a volume savings of approximately A$10 million.→ Designed and implemented the performance evaluation system for the Liquid Refineries (Tar Value Chain, SLO Value Chain and Octane & Condensate Value Chain) that played a significant part in enabling Synfuels to meet their customer commitments to Sasol Oil and Heating Fuels for 5 successive months. This was a major improvement over the previous year’s performance.→ Identified and quantified the financial impact of the inefficient cooling system on the Tar Distillation units. Obtained sign-off from Business Evaluation for the preliminary business case to replace the cooling water system at the Tar Distillation Units that would result in a benefit of A$9.7 million over the lifetime of the system (~10 years).

→ To lecture students in Reactor Technology and introduce the students to reaction kinetics and basic chemical reactor design principles. This encompasses determining rate laws for chemical reactions, developing design equations for Batch, Continuous Stirred Tank reactors (CSTR) and Plug Flow reactors (PFR) at various conditions, determining conversions in reactors and sizing reactors. On average I lectured 40 students during the evening over two semesters.