Trexie Eusebio Email & Phone Number

Denver, Colorado, United States

Mountain View, Ca

I am responsible for creating customer delight through thoughtful, compassionate, and efficient communication. I deliver high quality interactions with Clients through Live Chat and email. I work cross-functionally to resolve Client issues and meet minimum performance standards which measure the success of the support offered.

San Francisco Bay Area

Customer Satisfaction Specialists are experts at providing our customers with the comprehensive support required to achieve an excellent customer experience. A primary responsibility of this position is handling customer support emails. Responsibilities:- Respond to, triage, and resolve customer support emails (mostly shipping inquiries)- Work with Manager of Operations to manage support issues and create efficient processes- Report on general temperature for customer… Show more Customer Satisfaction Specialists are experts at providing our customers with the comprehensive support required to achieve an excellent customer experience. A primary responsibility of this position is handling customer support emails. Responsibilities:- Respond to, triage, and resolve customer support emails (mostly shipping inquiries)- Work with Manager of Operations to manage support issues and create efficient processes- Report on general temperature for customer support issues- Pass along any promising customer ideas and suggestions to the rest of the team Show less

Contacting a handful of decision makers who purchase large amounts from our client (a well-known public company). Establishing a trusting and meaningful phone dialogue to inquire about their satisfaction level and get their suggestions on service improvements. Quality is the essential consideration.

Sykesville, Md

Manages 50 emails and phone calls per day that need follow-up. Some messages are voice mails that requires listening and understanding English, and then respond. Taking real time phone call inquiries.

Nursing, Health Services/Allied Health/Health Sciences, General

~Academic Scholar ~Dean's Lister ~Academic Award Achiever ~Best in Operating Room ~Best in Emergency Room

Secondary Education, High School/Secondary Diplomas And Certificates

Third Honorable Mention