An experienced, creative, and entrepreneurial leader, with 15+ years’ experience leading department heads and associates in national retail storefronts. Consistently deliver proven return on investment (ROI), by designing and implementing initiatives that optimize and increase labor productivity, improve retention metrics, enhance store layout, and creatively solve business problems based on statistical insights and data-driven reporting. Passionate about the customer experience, consistently exceeding corporate metrics, and achieving highly positive online reviews. A unique combination of leadership, civic involvement, and advanced education — achieving a Juris Doctor (JD) and a Bachelor’s in Business MarketingSpecialties: Leadership / Team Building, Operations / P&L Management, Process Improvement, Profitability Maximization, Customer Service / Satisfaction, Sales & Marketing / Promotions, Employee Supervision / Evaluation, Creative Merchandising / Innovation