Trey Morrow Email & Phone Number

Beverly Hills, California, United States

Beverly Hills, California, United States

United States

Supported and developed up to 16 direct reports at a given time in an effort to maintain successful business production. Analyzed data reporting to identify team member performance trends; translated findings into individualized coaching opportunities.Constructed and presented several successful business proposals to implement new or adjust existing.

Chandler, AZ

Evaluated phone calls/messages completed by Customer Experience team members to identify areas of opportunity and relayed to management to aide in performance review.Conducted side-by-side monitoring of live calls with team members and provided real-time feedback.Led team huddles to deliver departmental updates to team members.Stayed up-to-date on policy.

Chandler, AZ

Interacted with several internal and external customers in an effort to promote customer retention and provide high caliber experiences.Performed in-depth account research to provide resolutions to complex issues, typically in real-time.Scheduled appropriate account follow-up to ensure completion of any outstanding account housekeeping tickets.Nurtured.

Handled final decision in buyer-seller disputes of high dollar amount PayPal-sourced transactions.Maintained working knowledge of international commerce laws to stay compliant with company regulations.