Tri Huynh Email and Phone Number

1. **Strategic Operations Management**: - Develop and implement operational strategies to enhance efficiency and productivity across all restaurants in the chain. - Oversee day-to-day operations of the restaurants, ensuring smooth workflow and consistency in service quality, food standards, and customer experience. - Collaborate with other departments (HR, Marketing, Finance) to align operations with business objectives.2. **Financial Performance**: - Manage the budget, control costs, and analyze financial performance of each restaurant location. - Identify opportunities to improve profit margins and reduce operating expenses. - Monitor and ensure revenue targets are met, taking corrective actions where necessary.3. **Team Leadership**: - Lead, mentor, and develop the operations team, including restaurant managers, to build a high-performing and motivated team. - Implement training programs to ensure employees are well-equipped to provide excellent customer service and uphold brand standards. - Develop and maintain succession planning within the operations team.4. **Process Improvement**: - Continuously evaluate operational processes and identify areas for improvement, streamlining workflow, and implementing best practices. - Ensure compliance with health and safety standards, as well as regulatory requirements in all restaurants. - Implement technology solutions to improve operations efficiency (POS systems, inventory management, etc.).5. **Expansion & New Restaurant Openings**: - Support the planning and execution of new restaurant openings, ensuring timely and cost-effective launches. - Collaborate on location scouting, layout design, and recruitment for new restaurants.

Develop a network of customers and partners (Agency, Production, Supplier, Collaborators...). Finding and placing connections with new partners, keeping and developing relationships with existing partners, developing company's partners in both quantity and quality.Proactively propose and give ideas on methods and policies to cooperate with partners, help partners - achieve cooperation goals and optimize sales opportunities brought by partners.Assist in proposal design, event POSM, online/offline event organization and other activities related to cooperation.Responsible for building & managing information system about partners who have been cooperating with the company, including: Contract; Partner details; Cooperation details; Collaborative result reporting system

Responsible for 10 store in HCM, Dong Nai and Phan ThietSupervising, monitoring stores during all hours of operation, ensure high standards of service, operating procedures are followed Making action plan for each term entries by monthly, quarter, develop the business plan Review sales every day and analyze sales trends. Identify restaurants that have negative sales gaps, and work with restaurant manager to identify action plan to close the gaps.Operating all activities, tackle the problem arising in own zone.

Responsible for business development of restaurant chain (From 10 to 45 Stores)Coordinate with Sales, R&D, Project, HR, MKT, Purchasing.Establish goals, processes, policies for efficient operation and brand controlCommunicate, monitor, and follow up to ensure implementation effectiveness of Marketing Program as well as execution of new products and other public relations program.

Responsible for all 3 restaurants in HCMSupervising, monitoring stores during all hours of operation, ensure high standards of service, operating procedures are followed

Driving team performance, maintaining and increasing standards of customer service.Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises.Adhering to budgets, increasing profits and managing cash flow.Handling administration and paperwork Liaising with customers, employees, suppliers, licensing authorities and sales representatives.