Jane Bird Email & Phone Number

Offutt A.F.B., Bellevue, Ne

Assist disabled adults to be successful at their positions at the dining halls on Offutt A.F.B.

Offutt Air Force Base, Nebraska, United States

Laid off due to budget cutbacks.

Greater Omaha Area

Troubleshoot technical issues for a division of AT&T customers. Sell upgrades, answer billing questions, and provide general support to the members.

Work from home position which places orders for people calling toll-free telephone numbers.

Oversaw administrative support operations for a cold-storage warehouse with customers including JBS Swift, reporting directly to the Warehouse General Manager. Supervised a 3-person team documenting inbound and outbound transactions, ensuring accuracy of all charges related to transactions, and proofed documents for errors. Generated daily recap reports to General Manager on inbound and outbound transactions for largest customer. Submitted Proofs of Delivery daily to corporate Transportation Department. Created and updated item files for new and existing products, customer files, and pricing in Warehouse Management System program and on company website. Assisted shipping and receiving desk in generating Bills of Lading, inbound warehouse receipts, and in making carrier appointments. Managed payroll and personnel documentation, and coordinated with temporary staffing agency.Major Contributions: • Coached clerks, closely supervised output and personally proofed documents, reducing inbound receiving errors by 90% and improving accuracy rate for export documents from 94% to 99%.• Adjusted clerks’ hours to align with anticipated workload and better utilize their time.• Updated database to reflect revised customer rates.

Company closed. Over the years, I orchestrated complex logistics and transportation operations to ensure timely pick up and delivery of fresh and frozen meat and cheese products to and from multiple manufacturing sources and receiving customers. Recruited reliable carrier partners with refrigerated trailers in multiple carrier lanes, and aligning vendor, customer and carrier requirements. Managed the business daily with Supply Chain Director, Customer Service, Sales Representatives, manufacturing plants and carriers, monitoring all aspects of production, sales, and delivery. Arranged to pay any unloading fees through astute budget management.