Department Specialist
Oak Brook, Illinois, United States
• Maximize company sales growth and profitability by demonstrating product knowledge and the use of strong interpersonal skills in support of delivering an engaging experience to every customer, every time. • Designated registry expert that coordinates registry and other special events by overseeing communication with the registrants, document organization and retention, vendor participation, and event staging in store and restaurant. • Develop, share and apply product expertise by creating store promotions with visual merchandising and conduct presentations to showcase products, services, and trends to customers.• Partner with the Assistant Store Manager to plan workload and resolve issues for department.• Focus on promoting sales as they pertain to the department to impact the total stores sales and profitability.• Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills.• Develop, teach, coach and train associates on customer service, selling skills, product knowledge, processes and best practices, as appropriate.• Lead inventory accuracy routines for department including display management and support visual execution.