Tricia A. Mitchell Email & Phone Number

• Write search engine optimized copy for international clients in a variety of sectors, including education, travel, relocation, and wellness.• Measure the success of content distribution.• Communicate with clients and sources virtually via numerous collaboration tools, including Zoom, Slack, Notion, Trello, and Microsoft Teams.• Prioritize continual learning by taking e-learning courses on subjects ranging from user experience (UX) and diversity & inclusion to storytelling and… Show more • Write search engine optimized copy for international clients in a variety of sectors, including education, travel, relocation, and wellness.• Measure the success of content distribution.• Communicate with clients and sources virtually via numerous collaboration tools, including Zoom, Slack, Notion, Trello, and Microsoft Teams.• Prioritize continual learning by taking e-learning courses on subjects ranging from user experience (UX) and diversity & inclusion to storytelling and customer success.• Completed the following certifications: HubSpot Content Marketing, HubSpot Inbound Marketing, HubSpot Inbound.Eloquence Marketing is a digital marketing consultancy founded by Shawn and Tricia Mitchell in 2012. The company has helped dozens of clients optimize their marketing and grow their businesses.Here are some of the things that we do:• Ideal Customer Profiles (ICPs)• Competitor Analysis• SWOT Analysis• Customer Journey Mapping• Content Gap Analysis• Search Engine Optimization• Pay-Per-Click (PPC)• Email Marketing• Social Media Marketing• Analytics & Reporting• Marketing Automation• Lead Scoring• Pricing Strategies• Customer Relationship Management (CRM)• Marketing Process Optimization Show less

• Based in Amboise, France, I write articles for print and online publications. I've been published in numerous outlets, including Fodor's Travel, Frommer's, International Living Magazine, and Matador Network.• Collaborate with editors and interviewees virtually via a variety of platforms.• Capture and edit photographs to enhance written content.• Specialize in a range of topics, including immersive travel, artisanal products, cultural heritage, and sustainability.• Create… Show more • Based in Amboise, France, I write articles for print and online publications. I've been published in numerous outlets, including Fodor's Travel, Frommer's, International Living Magazine, and Matador Network.• Collaborate with editors and interviewees virtually via a variety of platforms.• Capture and edit photographs to enhance written content.• Specialize in a range of topics, including immersive travel, artisanal products, cultural heritage, and sustainability.• Create content on a rolling basis for my travel-focused website, which has more than 11K followers. Show less

• Led the development of 25 guidebooks on a new software platform. • Designed, coordinated, & built new digital marketing assets.• Developed & analyzed marketing surveys for product improvement.• Spearheaded the site build of a company wiki for training & productivity.• Engaged leads & clients with marketing automation, email, & phone.About UnTours:UnTours is a pioneering slow travel company and the world's first certified B Corp. UnTours enables independent… Show more • Led the development of 25 guidebooks on a new software platform. • Designed, coordinated, & built new digital marketing assets.• Developed & analyzed marketing surveys for product improvement.• Spearheaded the site build of a company wiki for training & productivity.• Engaged leads & clients with marketing automation, email, & phone.About UnTours:UnTours is a pioneering slow travel company and the world's first certified B Corp. UnTours enables independent travelers to "UnPack Once" in thoughtfully selected villas and apartments, and provides assistance with trip planning, transportation, and local support in 13 European countries. Show less

Heidelberg, Baden-Württemberg, Germany

• Onboarded new hires and tracked their progress through an 18-month training plan.• Managed the organization’s regular training cycle.• Identified skill gaps, then developed and implemented training programs to fill them.• Measured training progress for mid-management level employees.• Orchestrated the organization’s annual staff-development conference for 180 attendees, featuring 40 workshops.• Facilitated Quarterly Review meetings.• Coordinated the organization’s… Show more • Onboarded new hires and tracked their progress through an 18-month training plan.• Managed the organization’s regular training cycle.• Identified skill gaps, then developed and implemented training programs to fill them.• Measured training progress for mid-management level employees.• Orchestrated the organization’s annual staff-development conference for 180 attendees, featuring 40 workshops.• Facilitated Quarterly Review meetings.• Coordinated the organization’s annual operational inspection featuring 45 inspectors and 15 inspection areas.• Organized special events in Heidelberg's American community.• Taught courses ranging from American Red Cross requirements (CPR, First Aid) to organizational policy. Show less

Heidelberg, Baden-Württemberg, Germany

• Solely responsible for School Age Services, a program promoting positive growth and development for 150 children in grades one through five.• Developed and managed a program with an $800K budget.• Prepared justification for funding of program resource requirements.• Provided program oversight and accountability for staff performance and the safety and well-being of children in accordance with federal and local standards.• Supervised and evaluated 20 employees.• Recruited… Show more • Solely responsible for School Age Services, a program promoting positive growth and development for 150 children in grades one through five.• Developed and managed a program with an $800K budget.• Prepared justification for funding of program resource requirements.• Provided program oversight and accountability for staff performance and the safety and well-being of children in accordance with federal and local standards.• Supervised and evaluated 20 employees.• Recruited and hired qualified personnel.• Performed onboarding process for new hires.• Led staff meetings.• Served as a member of evaluation teams to ensure compliance with health, fire, safety, facility standards and program regulatory requirements.• Maintained Department of Defense certification and ensured the program retained national accreditation status.• Responsible for the accurate accounting of customer payments.• Conducted customer surveys and implemented changes based on feedback.• Worked effectively with a cross-functional team to ensure the highest service quality. Show less

Heidelberg, Baden-Württemberg, Germany

• Served as a professional education consultant for 35 multi-cultural employees.• Oversaw a training program for staff serving 450 participants.• Initiated, developed, conducted, and oversaw training for staff members in three facilities.• Helped determine individual and program-wide training needs in collaboration with other department heads.• Conducted workshops to address staff needs.• Led a year-long re-accreditation process, resulting in successful accreditation in… Show more • Served as a professional education consultant for 35 multi-cultural employees.• Oversaw a training program for staff serving 450 participants.• Initiated, developed, conducted, and oversaw training for staff members in three facilities.• Helped determine individual and program-wide training needs in collaboration with other department heads.• Conducted workshops to address staff needs.• Led a year-long re-accreditation process, resulting in successful accreditation in 2006.• Developed and implemented an Enrichment Workshop Program in which community speakers from diverse career and cultural backgrounds introduced concepts such as Russian language and culture, entomology, opera performance, aviation, and meteorology.• Developed French language and culture curriculum and taught it to middle and high school students. Also led educational field trips to Strasbourg, France.• Prepared written correspondence and brochures to market program to parents and the community. Show less

Heidelberg, Baden-Württemberg, Germany

• Assisted director in managing organization providing care to about 100 children.• Supervised a staff of 25 employees.• Helped develop a budget and prepared a justification for program funding.• Aided in developing, implementing, and supervising an age-appropriate curriculum.

Heidelberg, Baden-Württemberg, Germany

• Deployed to Kosovo with the U.S. Army-Europe’s chief librarian who was establishing libraries for adult learners at learning and education centers.• Accompanied Civil Affairs Unit personnel in Kosovo to meet local residents and to observe community civil-affairs projects.• Served as chief fund-raising coordinator for Combined Federal Campaign.• Coordinated the procurement and design of a facility renovation project costing tens of thousands of dollars.• Oversaw… Show more • Deployed to Kosovo with the U.S. Army-Europe’s chief librarian who was establishing libraries for adult learners at learning and education centers.• Accompanied Civil Affairs Unit personnel in Kosovo to meet local residents and to observe community civil-affairs projects.• Served as chief fund-raising coordinator for Combined Federal Campaign.• Coordinated the procurement and design of a facility renovation project costing tens of thousands of dollars.• Oversaw tuition-assistance processing for servicemembers pursuing college degrees in Europe.• Presented briefings and coordinated logistics for Education Services Officer semi-annual conferences.• Provided planning support for European Tri-Services Contract for Post-Secondary Education Process Action Team. Show less

Heidelberg, Baden-Württemberg, Germany

• Trained adult learners in First Aid and Adult, Infant, and Child CPR coursework.• Applied adult learning principles.• Assessed needs and evaluated participant performance.

Rock Island, Illinois

• Developed lesson plans and taught French to second, third, and fourth-year (advanced-placement) high school students.• Invited native-French speakers to the classroom to improve the students' command of spoken French.• Established a written correspondence program with native French speakers.

Rock Island, Illinois

• Worked in a variety of classroom settings ranging from kindergarten through eighth grade.• Taught supplementary language arts and math coursework to first and second-grade students who came from disadvantaged socio-economic backgrounds.• Developed lesson plans that took into account the students' varied abilities.• Tracked student growth and communicated results to parents and school administration.

Master Of Arts (Ma Degree), International Relations

Coursework offered by the University of Oklahoma in Heidelberg, Germany. Classes included: Cross-Cultural Communication, Intercultural.

Master Of Arts Coursework, Counseling & Pupil Personnel Services

Coursework offered by the University of Maryland in Heidelberg, Germany. Classes included: Career Development Counseling, Counseling.

Bachelor Of Arts (Ba Degree), Elementary Education

Activities and Societies: Mortar Board Honor Society, Pi Lambda Theta Honor Society Campus in Iowa City, Iowa Coursework Included.