Tricia Kimble Email & Phone Number

Cleveland, Ohio, United States

Chicago, Illinois, United States

Manage an existing portfolio of active clients Act as a central link between the client, carrier, shipper and receiver, Negotiate rates with both clients and carriersMonitors progress of shipments. Proactively secured new clients.

Crown Point, Indiana, United States

• Launched retail furniture store form inception to opening • Created & executed all processes and business decisions with input from team members and partner• Responsible for: social media, marketing, inventory, graphic design, payroll, accounts payable and receivable, customer service, human resources, and all related technology • Remote Work: payroll, social media, inventory, e-commerce website, email marketing campaigns• Directed all tasks associated with closing the store after losing the building lease. This was a startup small business store, I had primary decision-making authority for day-to-day and long-term operations. Our team’s predominate objective was to build customer engagement and growth and as a result, we received EXCELLENT customer service reviews. By creating marketing & social media campaigns, engaging in the community, and launching an ecommerce website, I moved the store to increasing sales into profitability by its 3rd year. *After losing our lease, the owner decided to close and not re-open.

Crown Point, In

• Reading and Math Interventionist; provide supplemental instruction for students under the professional guidance and supervision of Special Education Teachers and Interventionist• Closely monitored and documented student progress• Building Technology Representative during Districtwide Online Curriculum Rollout

Solon, Ohio, United States

IBM Passport Advantage Software• Built and maintained 90+ SMB to Enterprise business partners in Canada and U.S., as a Senior Account Manager for IBM Software.• Consistently met multi-million quarterly and yearly sales goals with increases year over year. o 125% to budget in 2008, 176% to budget in 2009, 98% to budget in 2010 • Increased earnings by 23% for new product suggestions• As Team Lead, performed training with new vendor programs and policies• B2B Project Management with new rollouts, upgrades, and onboarding• Worked closely with remote team members and vendors to close business deals in a timely manner. • Performed customer product training and education

Solon, Ohio, United States

• Project Management Specialist: Prepared quotes, leads, proposals, and coordinated IT purchases followed the established delivery processes and adapted to customer needs. • Managed high volume administrative and help desk calls to provide solutions to customers.• Performed Network Administrator duties, both onsite and remotely• Performed technology consulting with clients• Internal Support Specialist, responsible for supporting a 250+ desktop environment including standardizing platforms, asset tracking, creating & implementing help desk support

-Maintained current customers, as well as cultivating new clients with regards to Information Technology Investments.-Trained Staff and customer in computer system setup and operations.-Gained excellent knowledge in technology field as well as business acumen