• Provided the full scope of administrative assistance to team members worldwide through multiple corporate offices; entrusted to handle highly confidential and time sensitive information and documentation.• Maintained business calendars; scheduled and confirmed on-site and remote meetings, conferences and appointments; generated and compiled PowerPoint presentations and meeting minutes.• Organized catering, lodging, travel and transportation; negotiated contracts with conference centers and hotels. • Prepared budgets, expense reports, invoices, letters and memoranda; typed and proofread correspondence; reviewed and processed payroll.• Coordinated and implemented training for new administrative assistants in various departments of the company; cultivated a strong sense of teamwork and facilitated positive employee/management relationships.• Greeted and directed visitors; answered a high volume of calls; responded to inquiries; coordinated equipment maintenance/repair; sorted and distributed mail; maintained inventory during product recalls; copied, faxed, scanned and filed.• Consistently analyzied operations to identify areas of potential cost reduction, improvement, policy change and division-wide standardization.

• Assisted in the overall administration of regional retail operations for 70 stores throughout nine districts; managed all facets of customer service, fiscal administration, sales, promotions, staff supervision and training.• Instrumental in the establishment and start-up of business operations for multiple regional store grand openings.• Consistently met/exceeded rigorous profitability goals, resulting in substantial revenue increases; recipient of numerous achievement awards.