Ha-Giang Trinh Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam Area, Netherlands

Amsterdam Area, Netherlands

• Marketing and communication: Planned and executed the editorial calendar of Recruitee blog. Strategized and executed email campaigns across customer journeys (nurturing, onboarding, product updating). Wrote and managed all digital content (main website, landing pages, lead magnets, advertorials, explainer videos, press releases).• Product: Wrote all user-interface/UX text (web app and mobile app). Alpha-tested and dogfooded new features with feedback being implemented back into the product.• Support: Wrote all knowledge base articles for users. Set up a support workflow that helped 1 support agent manage 1000 users. Set up a system to detect fake users with 95% accuracy.• And other ad hoc things I did as the second employee joining the company.• Main tools: WordPress, Ghost, Medium, MailChimp, ActiveCampaign, Intercom, Hotjar, Leadpages, Instapage, Google Search Console, Google Analytics, Yoast, Moz, BuzzSumo, SEMrush, Buffer, Hootsuite, Adobe Photoshop, Adobe Illustrator, InVision, iMovies, Trello, Asana.

Amsterdam Area, Netherlands

• Managed and executed the editorial calendar of Kuvva blog. Published ~300 blog posts within 1.5 year.• Managed all social media channels of Kuvva. Doubled Kuvva's Instagram followers from 1500 to 3000 within the first 3 months. Gained ~1000 new likes per week on Kuvva's Facebook page.• Main tools: WordPress, Revue, Google Analytics, Basecamp, Adobe Photoshop, Adobe Illustrator.

Hcmc, Vietnam

• Wrote children's books yearly for Room to Read's "Literacy Program". Published books are donated to elementary schools in rural areas in Vietnam.• Read online: https://literacycloud.org/users/692-tr-nh-ha-giang• Listen to a reading by Dr. Maya Soetoro-Ng: https://www.youtube.com/watch?v=Jna39ZQCkyI

Hcmc, Vietnam

• Wrote short stories, poems, and novels for children on a freelance basis.• Published my first book "Little Croissant Had Big Questions".

Hcmc, Vietnam

• Wrote branded content - scripts for a comic series on a local children magazine and screenplays for a 3D animated series on national television.

Hcmc, Vietnam

• Wore many hats, coordinated tasks, and got things done in a multi-disciplinary team of volunteers.• Helped put together the first TEDx conference in Vietnam. Check out the talks here: https://goo.gl/SDQlt8 (some are in English).

Hcmc, Vietnam

• Liaised with CEO's of local companies to innovate their products' sustainability.• Co-organized the products' exhibitions in domestic trade fairs.

Master Of Arts (Ma, Wo), Design Cultures

• Scholar of VU Fellowship Programme (VU Excellence Scholarship) • Transmedia storytelling • Design criticism / Design paradigms • History.

Bachelor Of Arts (Ba), Product Design, Cum Laude

• Full scholarship • Visual design elements and principles / Color harmony / Composition • Typography • Photography • Plein air painting /.

High School Diploma