Trinity Mathis Email & Phone Number

Tysons Corner, Virginia, United States

• Maintain working relationship as liaison between residents and building management.• Provide excellent service and assistance to residents and management.• Intercept and direct calls and emails for leasing and management staff.• Receive, store, and retrieve packages for residents and management.• Facilitate parking and general movement throughout the building for outside contractors as well as prospective tenants.• Record and deliver messages to residents, management, leasing, and relieving concierge.• Greeted residents and answered all incoming calls, while providing excellent customer service.• Addressed resident concerns and issues in accordance with the company's customer service standards.• Resolved problems and complaints that residents may have.• Received, stored and disbursed residents' packages.• Maintained required records/ logs and delivered packages to the appropriate residence.• Help residents with immediate needs (i.e. Resident lock-outs).• Handle & assist resident's service request.• Assistance in late night move-ins with new residents.• Security stand point(s); checking all key doors, windows, and amenities daily.

Salisbury, Maryland

Washington Dc-Baltimore Area

• Preparing financial statements, reports, memos, invoices letters, and other documents.• Provided administrative legal support to a team of twelve attorneys.• Researched applicable laws and codes, analyzed factual information, and prepared summary reports.• Composed office correspondence such as requests for documentation and responses to requests for information; evaluated how to file each provided document for internal use.• Answering phones and routing calls to the correct person or taking messages.• Handling basic bookkeeping tasks.• Gathered documents for estate planning.• Provided data entry and case management including, tracking down leads, accurately receiving payments and book keeping, mailing time sensitive materials, and maintaining legal reports.• Filing and retrieving corporate records, documents, and reports.• Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.• Greeting visitors and deciding if they should be able to meet with executives.• Using various software, including word processing, spreadsheets, databases, and presentation software.• Reading and analyzing incoming memos, submissions, and distributing them as needed.• Performing office duties that include ordering supplies and managing a records database.• Opening, sorting and distributing incoming faxes, emails, and other correspondence.• Provide general administrative support.

Washington Dc-Baltimore Area

• Supported high ranking officials to include 3 and 4 star General’s.• Performed a variety of clerical tasks to support the official U.S. Army Corps of Engineers Protocol functions, to include making arrangements travel arrangement, coordinating special social functions, providing logistical support in accordance with military and civilian protocol policies and regulations. • Provided answers for a broad range of inquiries concerning various command social events. • Received, recorded and relayed RSVP acceptances and regrets to the Director of Executive Services and members of the Protocol staff as appropriate. • Using various software, including word processing, spreadsheets, databases, and presentation software.• Maintained good working knowledge of computer to prepare correspondence, seating charts, and various forms, and use of databases. • Used appropriate regulatory guidance to compose and prepare correspondence to high ranking (general officer) military and distinguished nonmilitary persons.• Making travel arrangements for executives.

Baltimore, Maryland Area

Master Of Arts - Ma, English Language And Literature, General, 3.8

Bachelor Of Laws - Llb, Criminal Justice, 3.8

Activities and Societies: National Honors Society Criminal Justice Honors Society