Robert (Tripp) Hemker Email & Phone Number

Atlanta, Ga, Us

Atlanta Metropolitan Area

Responsible for US operations across 115+ locations, including robot maintenance, technician training and technical support, store onboarding, training, and support, and robot implementation across the US, Germany, and AustraliaManaged 4 direct reports specializing in project management, technical support, data analysis, and customer successTracked, validated, and approved operational expenses totaling over $2.3M over 2+ yearsCreated technical documentation for internal use, technicians, and clients on how to diagnose, repair, or interact with and effectively utilize our robotics as a service (RAAS) solutionPresented our RAAS solution and development progress to various levels of clients’ organizations, up to VPs of fortune 500 companies

Atlanta, Ga

Planned and oversaw the implementation of Zippedi's autonomous robotics solution in the United StatesPrimary interface to the clients' corporate and store personnel, and as a liaison to Zippedi's overseas headquartersDeveloped and monitored implementation plans, diagnosed and remedied scheduling issues, communicated status, and lead meetingsDiagnosed, replaced, and calibrated components, performed field testing in conjunction with and independently from development engineers, and analyzed and interpreted results from scanning sessionsCoordinated with and directly managed contractors employed by Zipped as well as other external suppliers and service providers

Sandy Springs, Ga

Continuously communicated with store personnel about the capabilities and operations of our inventory management robotThoroughly documented the operation, navigation, and data capture statistics for the robot and all subsystemsReported findings to the appropriate team members and worked to develop solutions to improve robot performanceCommunicated progress, performance, and growth projections to clients through weekly updates and monthly progress meetingsFrequently monitored and observed robot scanning sessions on-site, and coordinated on-site monitoring for other sessions

Cumming, Ga

Unload and record deliveriesEnsure safety with equipment management and inventory storageOperate reach truck, pallet jack, electric ladder, and order picker to move, stock, and fly bulk merchandiseOrganize and locate items in the overhead racking for efficient placement and retrieval of pallets and boxes

Dallas Highway, Marietta, Ga

Assist customers with locating purchases and loading heavy/high quantity products.Recommend products to customers.Manage inventory and ensure that all products are in stock and accessible.Pack-down all inventory weekly for easy resupply during the week.

Managed 5 staff members in their daily duties including classes, group activities, and individual responsibilities Ordered department supplies, organized intersecting schedules, managed activity plans for merit badges and other department educational activities, and communicated with troops’ leadership on performance of their scoutsServed as camp leadership and helped manage camp employees (100+ total) in many situations, including emergency response

Bachelor’S Degree, Mechanical Engineering, 3.15

Activities and Societies: Autonomous Underwater Vehicle Team, Honor Student, Vex RoboticsI am a recent graduate of the mechanical.

High School, Engineering, 3.96

Activities and Societies: National Honor Society, Spanish National Honor Society, Technical Honor Society, Technology Student Association.