Trish Rivera Email & Phone Number

Austin, TX, US

Austin, Texas Metropolitan Area

Austin, TX

• Coordinated up to 100 successful door to door international pet moves for executives and other high-end clients relocating between the United Kingdom or European Union and the United States.
• Maintain accurate knowledge of airline, US and foreign country regulations for pet travel.
• Booked and coordinated services for flights, vet visits, pickup and drop-offs at homes or ports.
• Prepared all paperwork for international travel including health documents and customs documents.
• Anticipate and guide clients through unexpected travel experiences while maintaining good rapport and excellent customer service with clients and service partners.
• Utilized Salesforce for client and vendor file management.Participated in coordination of office social events.

Oversee the child care voucher system and ensure compliance with program requirement and disbursement of child care funds

Austin, Texas Area

• Grant manager, program planning for $1.3 mil City of Austin Social Services Self-Sufficiency Grant, St. David’s Foundation grant, United Way Early Childhood Services grant
• Responsible for submission and compilation of all grant reports for program deliverables
• Identify new funding sources and facilitate grant applications, includes grant writing
• Agency liaison for community planning groups
• Increase community partnerships for services to enhance clinical programming
• Oversee all community agencies that provide programming in client treatment services

Austin, Texas Area

• Managed federal Children’s Bureau $1.9 million Abandoned Infants Assistance grant
• Hiring and direct supervision of eight FT home visiting and parent education staff, one PT program staff for parenting education in women and families residential treatment program
• Managed grant budget and oversaw adherence to all grant goals and objectives
• Created, maintained database for program demographics and submission of all grant reports
• Planned and facilitated annual parenting education and social events for grant participants
• Participated in program design, grant writing and management of United Way Early Childhood Services grant designed to complement federal grant

Austin, Texas Area

• Implemented/ managed federal Children’s Bureau $1.9 million Abandoned Infants Assistance grant
• Oversaw adherence to all grant goals and objectives
• Supervised home visiting case management and parent education services
• Hiring and direct supervision of four FT program staff; three case managers and one parent educator
• Developed all program case management/administration forms and spreadsheets for data collection
• Maintained database and compilation for program demographics and submission of all grant reports

Austin, Texas Area

• Coordinated regional activities for statewide network of child care resource and referral agencies
• Created child care referral brochure, produced tri-annual 10 county child care training calendar; redesigned/produced monthly parenting education programs flyer; redesigned/compiled/edited agency newsletter
• Project management for agency’s first website and responsible for website content maintenance
• Assisted in organizing and facilitating Austin Area Employers’ Collaborative monthly meetings
• Coordinated agency participation in three Child Care Director Symposiums, IBM Uptown Classic Run, Parent Leaders Network Retreat
• Agency liaison for community planning groups

Bachelor’S Degree, Major In Psychology, Minor In Substance Abuse

Associate’S Degree, Mental Health, Substance Abuse