Trish Rivera Email & Phone Number

Boca Raton, Florida, United States

Support Divisional and Regional team members to create e-newsletters, update websites, and produce printed materials as requested.Work with Divisional and regional administrative team members to create a clear and even workflow across the Division.Stay current on all processes and workflows that impact administrative processes.Maintain mailing lists, including current mailing and email addresses. Regularly review and update board lists, committee memberships, constituent contact information and add new accounts.Monitor voicemail, return phone calls provide information, and route calls to other members of staff.Schedule and provide administrative and technological support for regular internal staff and external constituent meetings, including follow-up phone calls and action item tracking.Assist in Incidence Response Data collection via Salesforce.Order publications and office supplies as needed.Support Divisional and Regional team members to create regular e-newsletters, update websites, and produce printed materials as requested.Work with Divisional and regional administrative team members to create a clear and even workflow across the Division.

Boca Raton, Florida, United States

Maintained Clinical Director’s calendarSupervised front desk personnelCollected data and maintained records for American Psychological Association - Approved psychology internship programOrganized and prioritized confidential correspondence, memos, emails, phone calls, etc.; determining what information can be answered directly or required immediate attention of the Clinical DirectorOrganized intern interviews for over forty (40) candidates from in and out of state.Organized and scheduled clinical hours for all interns working in the center.Created, organized, and distributed handbooks for intern orientations.Assisted in planning, developing, and rolling out of HER (Electronic Health Records)

Bronx, New York, United States

• Scheduled and managed VP and Director’s complex calendars • Coordinated Board of Directors Meeting materials and logistics• Acted as gatekeeper for internal and external clients • Processed Vice President and other various department expenses reports• Maintained employee confidential flies• Arranged travel air, ground and lodging • Processed new hires, terminations, salary adjustments and bonus through SAP HCM system• Prepared Purchase Orders, Check Request, received and processed invoices • Kronos timekeeping for employees, ensure departmental policies and procedures enforced• Ordered office supplies and maintained inventory

Arranged all domestic and international business travel. Processed and tracked expenses for COO and direct reports. Maintained calendar and inbox, screened telephone calls, voice mail, letters and visitors.Handled confidential employee records. Maintained office functions, ordering supplies, equipment requests and upkeep. Set up accounts with various vendors (mail, car service, business card/stationary…). Worked with Accounts Payable to ensure all accounts are in good standing.

Worked with various, international and domestic Human Resources to ensure smooth transition of the new Global CTO. Maintained extensive calendar and inbox, screen telephone calls, voicemail, letters and visitors.Arranged for all travel- Heavy domestic and InternationalSupported on-boarding of direct report executive staff. Handled confidential employee records. Coordinated on/offsite meetings. Maintained office functions, ordering supplies, equipment requests and upkeep. Responsible for handling of all food orders for breakfast and lunch meetings.

Arrange all domestic and international business travel. Process and track expenses.Maintain calendar and inbox, screen telephone calls, voicemail, letters and visitors.Created and maintained filing system.Assisted all visiting Executives when visiting from other offices. Routed bills to various companies within Reed Elsevier for proper approval/signature. Ensure the bills are then forwarded to Accounts Payable for payment. Special Projects: Worked with our international offices to create and maintain Nemo (virtual) conference room calendar. Assisted in migrating internal websites and upkeep.