As a Software Solution Specialist, I work with 15-16 Sales Representative on our portfolio of software products. My certifications and expertise range from print management, document conversions, document workflows, scan workflows, fax solutions… I work with Sales Reps to assist with their understanding of solutions, perform product research for Reps and customers, assist in pre-sales customer appointments, perform product demonstrations, perform and manage proof-of-concepts, create quotes and proposals, and assist to finalize the sales. My role continues with the customer through the onboarding/implementation process and finally as their tier-1 support specialist and continued renewals. Another important role is to cultivate lasting relationships with vendors to further our business partnerships.
Listed skills include Account Management, Sales Process, Cold Calling, Solution Selling, and 24 others.