Trisha Davis Email & Phone Number

Florida, United States

In my role as a Customer Support Specialist at TheKey, I was responsible for scheduling emergency staffing for healthcare professionals across the USA and Canada. I matched qualified workers with clients, updated facilities and staff, and we provided 24/7 customer service. My role involved handling healthcare inquiries, intakes, and documentation, utilizing platforms like Freshdesk and Salesforce and Google Workspace and Docs to complete tasks efficiently.

• Managed B2B sales for Verizon fleet management, negotiating contracts with 3-year terms using DocuSign.• Achieved top 10 sales out of 100 agents multiple times, specializing in one-call closes and objection handling.• Provided customer support for live GPS tracking, ELD log books, and dash cameras for truck drivers in the USA and Canada.

United States

In my role as a Marketing Specialist and Sales Manager at Snap Fitness 24/7, I excelled in managing inbound and outbound calls, setting up gym memberships, and conducting online advertisements to drive sales and marketing efforts. I was passionate about engaging with prospective clients, providing product knowledge, and helping customers achieve their health and wellness goals.

United States

• Provided technical support for Comcast services, troubleshooting cable boxes and internet routers.• Monitored call quality with the team to improve performance and behaviors.• Utilized two PC screens to run seven troubleshooting operations daily.

Ged

Nursing, Nursing Science