Trish Taylor Email and Phone Number

As the Director of Sales and Operations at Intelligent Office, I lead both the strategic growth and daily operations of our services, ensuring our clients receive top-tier virtual office solutions and premium workspace options. My role focuses on driving business development, building lasting client relationships, and fostering a culture of excellence within our team. Key responsibilities include:- Coaching and developing teams: I mentor our staff to be dedicated and passionate in their roles, leading by example and fostering the belief that when you learn, believe, and trust in what you do, success follows. My goal is to develop strong teams who strive to achieve in all aspects of their roles while delivering exceptional client service.- Exceeding customer service expectations: I coach our administrative teams on the importance of going beyond company standards to exceed client expectations, delivering exceptional service every time.- Solution-based selling: I train our sales team to focus on uncovering client needs, providing the right solutions, and growing the business through a client-first approach.- Financial and operational management: I understand, facilitate, and deliver budgets, reports, and initiatives clearly and concisely, often simplifying complex information to ensure easy understanding and seamless implementation.- Business growth strategies: I analyze monthly profit and loss reports and present strategies for driving business growth, while also delivering a superior experience for both employees and clients.- Effective problem solving: I address concerns promptly and diplomatically, ensuring timely investigation and resolution to maintain high levels of satisfaction.Through a hands-on leadership approach, I ensure that our teams are empowered to deliver excellence while driving success for both the business and our clients.