- Act as liaison between the record label and the manufacturing plant. - Manage four of the largest labels for Universal Music: IGA, Disney, UME and Fontana.- Onboard new accounts to ensure a smooth transition.- Coordinate across departments to ensure delivery of finished product. - Communicate with all management levels and internal departments (i.e. Graphics, Mastering, Purchasing, Packaging, Shipping)- Review bill of materials; translate into DADC terminology. -… Show more - Act as liaison between the record label and the manufacturing plant. - Manage four of the largest labels for Universal Music: IGA, Disney, UME and Fontana.- Onboard new accounts to ensure a smooth transition.- Coordinate across departments to ensure delivery of finished product. - Communicate with all management levels and internal departments (i.e. Graphics, Mastering, Purchasing, Packaging, Shipping)- Review bill of materials; translate into DADC terminology. - Create story boards; send samples to packaging to mimic while building order. - Process orders and fulfill special requests. - Facilitate communication; expedite review & approval processes to guarantee street dates. - Partner with billing department to ensure correct invoicing of clients and resolve discrepancies.- Maintain 98% on-time & complete delivery and 100% accuracy level for all clients- Key player in high visibility, cross-functional green initiative. Created and managed eco-friendly sample distribution process.- Member Sony DADC Spirit Committee Show less

- Key holder. - Met and exceeded sales goals. - Provided high level customer service; responded to inquiries and resolved issues. - Managed, motivated and monitored employees for high performance. - Interviewed, hired, and maintained the weekly schedule for all employees.- Trained new hires in systems, procedures and sales techniques. - Handled cash and credit transactions. Reconciled register receipts; accurately accounted for store sales. - Planned and… Show more - Key holder. - Met and exceeded sales goals. - Provided high level customer service; responded to inquiries and resolved issues. - Managed, motivated and monitored employees for high performance. - Interviewed, hired, and maintained the weekly schedule for all employees.- Trained new hires in systems, procedures and sales techniques. - Handled cash and credit transactions. Reconciled register receipts; accurately accounted for store sales. - Planned and executed store promotions. - Planned and hosted store meetings as needed.- Set up merchandise displays using creative marketing techniques. Show less