Proven capabilities with more than 35 years of developing and implementing customer-centric marketing strategies, customer insight and analysis, integrated traditional and digital media and marketing, data strategy, go-to-market strategy and execution, branding, messaging, training, change management, contact center, event management, loyalty competitive analysis. Helps small businesses apply these capabilities to meet their client needs and grow their businesses.Consummate coach, teacher, mentor and facilitator and 'dot connector'.Astute listener with a robust toolkit supporting a wide range of cross-discipline marketing, sales and business development strategies, tools and processes. Leverages connections, knowledge and experience to support client needs.