Visitor Services Specialist
CurrentProvides exceptional customer service to visitors, addressing inquiries about local attractions, accommodations, and events. Assists in planning and execution of community outreach programs and promotional events, maintains in-depth knowledge of the region’s destinations, history, and culture, and ensures delivery of exceptional guest experience. Educates visitors, distributes maps and other promotional materials, and collects visitor feedback to inform business decisions and improve offerings. Collaborates with team to develop marketing strategies, enhance visor experiences, and utilize social media and other digital platforms to increase guest traffic. Ensures seamless operations of office including meeting coordination, scheduling, supply ordering, and inventory management, as well as assisting with fleet maintenance.HIGHLIGHTS:★ Deputized as Deputy Washington County Clerk for Tourism Advisory Board Meetings, responsible for taking minutes, preparing agendas, and managing additional operational and administrative tasks.