Tomas Rofkahr Email & Phone Number

Little Rock, Arkansas Area

Public affairs specialist supporting the U.S. Army Corps of Engineers as they deliver vital public and military engineering services; partnering in peace and war to strengthen our nation’s security, energize the economy and reduce risks from disasters.

San Antonio, Texas Metropolitan Area

20 years of experience in the US Army and US Army Reserve as both a Non Commissioned and Commissioned Officer. Currently serving as a public affairs officer with Army Reserve Medical Command (ARMEDCOM). I have more than 15 years of operational public affairs experience, including tours in Afghanistan and Kosovo. I currently serve as a field grade officer in public affairs, responsible for internal and external communications and media relations. I work with public, private, and international entities to support combatant commanders’ efforts in a world-wide theater of operations.ASSIGNMENTS:Public Affairs Officer - Medical Readiness Training Command - Joint Base San AntonioPublic Affairs Chief - 7306 Medical Exercise Support Battalion - Joint Base San AntonioExecutive Officer - 364th Theater Public Affairs Support Element - Fort Snelling, MNCommander - 343rd Mobile Public Affairs Detachment - Camp Robinson, ARExecutive Officer - 343rd Mobile Public Affairs Detachment - Camp Robinson, ARBriefing Officer - 364th Press Camp Headquarters - Fort Snelling, MNPublic Affairs Officer - 420th Engineer Brigade - FOB Sharana, AfghanistanPrint Team Officer - 364th Public Affairs Operations Center - Fort Snelling, MNWeb Editor and Public Affairs NCO - JTF 6A - Camp Bondsteel, KosovoBasic Soldier Skills Trainer - 95th Infantry - Barling, ARParatrooper - 3/325th Airborne Battalion Combat Team, Vicenza, Italy

Dallas, Texas, United States

(Interim) Chief of Public Affairs for the US Army Corps of Engineers Southwestern Division. Responsible for the public affairs program management of four engineer districts in three states. Tasked with coordinating and synchronizing messaging and outreach with corporate partners, legislators, military commanders and the media.

Little Rock, Arkansas Area

Digital Content Manager for So Context Media LLC, a professional digital marketing and content development company. I provide on-demand professional copy writing, media engagement, media response, and digital content development for a variety of clients based in the United States, Asia, and the Middle East. Services include social media management, as well as managing direct response to query from news media, customers, and influencers. In addition, I provide professional writing, and editing services as well as training in media engagement, writing, and publishing.

Little Rock, Arkansas Area

Responsible for all aspects of the management, upkeep, communications initiatives, and alignment of efforts of the University Information Services Team and the University for the Microsoft Active Directory, Blackboard Transact Security System, and VEEAM enterprise backup & replication services.Managed over 15,000 users in a complex, changing environment requiring 24x7x364 support.Developed multimedia training, documentation, and technical writing to support the Active Directory operations, Blackboard Transact security systems, and VEEAM enterprise backup & replication systems. Developed and/or edited written documents, reports, fact sheets, work plans, strategies, and schedules related to managing each enterprise system under my purview.Coordinated with other members of campus community, local community, vendors, state and federal government, to ensure campus IT objectives were met, users were served, and the campus mission could continue 24-hours a day, 365-days-a-year.Completed Project Management Professional (PMP) Bootcamp a 40-hour PMP certification course prep.

Project manager and developer responsible for internal outreach for IT-related initiatives throughout CH Robinson’s international multi-modal transportation and logistics initiatives.Team site trainer and administrator of SharePoint content and document management systemsDeveloped internal communications to IT staff and other business elements on sensitive matters such as hiring, outsourcing, contract negotiations, and labor relations. Collaborated with C-level leaders to shape narratives and ensure the message for each communication's initiative was on-target, relevant, and truthful.Produced a 6-hour video training seminar for Service Oriented Architecture in coordination with Thomas Erl, a top-selling IT author with more than 175,000 copies in print world-wide.Created documentation and multimedia training aids to support CH Robinson Less-than-Load web services and tools.Developed talking points with IT management and C-level stakeholders for use in day-to-day operations, holidays, and key initiative / communication campaigns.Developed communications Courses of Actions (COAs) during IT infrastructure emergencies communicating with other business units impacted, media outlets, and C-Level executives outside of the IT community.

Lead a multi-tier 24x7x365 support team responsible for Wizmo's Application Service Provider technology. Developed new employee training guidelines, developed tools for ticketing and reporting, incident management, and hardware configuration management. Coordinated with VP of Operations and VP Information Systems to ensure the best customer care and superior technical support for multiple key accounts in the Minneapolis / St. Paul area.

Greater Minneapolis-St. Paul Area

Provided Tier III Network and UNIX support to WAM!NET global network. Lead a 24x7x365 Technical Support Call Center responsible for managing technical installation and hardware / software support for WAM!NET customers. Coordinated with technical support managers in Japan and Belgium including a "follow the sun" transition of support from team to team.