Tro'Sha Pickrom Email & Phone Number

California, United States

• Prepare program materials and daily activities • Set up and clean up according to daily schedule and plans• Provide support to students in areas including social skills, motor skills, behaviormanagement, personal hygiene, independence, self-help skills, and academics• Collect specific data under the direction of the Site Leader, Program Director and/or other district staff• Escort students through the campus as needed to assist them and monitor their behavior• Operate audio-visual equipment and other instructional equipment • Communicate with staff regarding individual student progress and behavior• Utilize approved behavior management techniques under the direction of the• Program Director, Site Leader and other district staff• Perform clerical duties in support of program activities• Inventory and order supplies; perform related duties as assigned • Provide program access to students with or without special needs and identified disabilities.

Houston, Texas, United States

• Proactively identify, develop, and implement tools, resources, and solutions that help shape a positive employee experience.• Prepared monthly reports for executive leadership on services provided to public and employee performance metrics.• Intentionally learn the skills and limitations of current employees with a focus on performance improvement by identifying skill gaps.• Monitor community outreach efforts• Set goals for community involvement• Analyze needed changes in public relations process and procedure.• Set strategy and oversee development, launch, and execution of internal mentoring programs for new and transitioning personnel.• Develop and maintain relationships with community partners• Supervise and review the recruitment of paraprofessionals.• Develop training materials• Develop customer satisfaction strategies• Answer incoming customer calls and assist with requests and inquiries.• Assist customers over the phone with paying bills, renewing card privileges, and disputing issues with their card.• Troubleshoot technology related issues• Recruit and supervise volunteers• Create and maintain staff and volunteer daily schedule• Plan, prepare, and facilitate virtual youth programming for youth of all ages.• Plan, prepare, and facilitate virtual life skills training for young adults.• Facilitate regular staff meetings

Houston, Texas, United States

• Coordinated the system-wide CMC Fundraiser campaign.• Set goals for community involvement• Utilized general knowledge of literature and resources to promote literacy• Troubleshot technology related issues• Recruited and supervised the volunteers for the location• Developed training programs for volunteers• Maintained working schedule for staff and volunteers daily tasks• Planned, prepared, and facilitated innovative programming in the library for youth of all ages• Planned, prepared, and facilitated innovative programming in the library for adults• Retrieved library materials for customers and shelving returned materials.• Worked with, learning, and teaching new and emerging technologies• Interacting with customers at the customer service desk

Houston, Texas, United States

• Planned, prepared, and facilitated innovative programming in the library for youth and adults• Reviewed quality of materials and maintained collection materials • Retrieved library materials for customers and shelving returned materials• Worked with, learning, and teaching new and emerging technologies• Interacted with customers at the customer service desk • Located information and library materials for library patrons

Houston, Texas Area

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies