Troy Gonzalez Email & Phone Number

San Antonio, Texas Metropolitan Area

Responsible for supporting the success and growth of the HCP Sales team. The HCP Sales Associate will work with providers at the Diabetes and Glandular Research Clinic to confirm orders with guidance and support from Territory Business Managers and Regional Sales Manager. Responsible for managing relationships within the clinic to ensure the flow of orders remains unhindered by obstacles specific to CGM devices and different insurance coverages. Keeping CRM tool organized with referral sources/agent, as well as represent ADS during sales calls, conferences, tradeshows, and related health care events among other duties.

San Antonio, Texas Metropolitan Area

Complete residential and commercial field inspections, investigate claims by communicating with insured, contractors, adjusters to determine the nature and cause of the loss. Accurately assess and report damages to assigned adjusters explaining the cause and severity of a loss. Provide evidence to support the damage/no damage found during the inspection. As well as review photo documentation and complete a roof assessment form for surveying the overall condition of the property.

San Antonio, Texas Metropolitan Area

Investigates claims to determine liability and coverage as well as take necessary steps to obtain information to appropriately assess these liability and coverage matters. Corresponds and interviews the people involved in the claims - Calls, emails, or writes insured customers or others involved for information. Documents this information to the appropriate claim file as well as submitting routine claims for payment or advises claims management staff if further investigation is indicated.

San Antonio, Texas, United States

Assisted TIA Controller with entering direct bill commissions, prepared invoices for CEO and producers, and prepared endorsement spreadsheets for better organization within selling team. Managed office duties such as checking mail, taking phone calls, and tending to the break room.

Assist in general customer service and store upkeep. Manage operations of store on occasion and when necessary. Track and disperse shipments appropriately.