Intel System Administration. 12-month contract with IBM though CDI Technologies. Remotely installed and configured Windows 2008R2, Windows 2008R1 and Hyper-v and VMWare ESXi 5.0, 5.1 on IBM, HP, and Dell servers for internal IBM clients. Migrated up to 300 Windows 2003 servers to Windows 2008 including migrating share, files, permissions, and printers and other miscellaneous Administration request from the client. Mitigated project work among the team and touched base daily on activities and progress.Made last minute changes to servers per clients request to add shares, map drives, setup users or change and reset passwords. Part of the on-call rotation for the clients.Updated my daily progress spreadsheet to show management goals and milestones are being met.Created back out plans for migrations in case an issue were to come up.Had weekly meetings with the clients on project progress in compliance with IBM policies. Worked with other IBM groups to insure security standards are being met and what needs to change if a standard is not compliant.Attended finial review meeting with client and IBM to ensure guidelines and standards are met and to ensure client is happy with results.

Overcame access issues, hardware failures, delivery delays to successfully install servers. Worked directly with customer troubleshooting error messages. Thoroughly researched knowledge database to find fixes before escalating problems to O/S providers.Appointed administrator/business analyst of the engineering group’s data archive system, EBHS New Technology Database in 3 months. Added/removed, and trained new users; granted permissions.Ran decision support queries and generated reports for engineering group/management from this Blue Pages/Lotus Notes driven database.Met monthly with engineering groups to update pricing rate cards for IBM server configurations as well as third party configurations from Cisco, AT&T, Juniper, and Sun. Designed standard report templates to reduce research time; improved accessibility and data integrity.Advised engineering groups on optimized network typology that provided customers with the best solution while meeting IBM’s financial objectives.

Employee of CDI Technologies and contract with IBM. Manage and setup storage hardware to be used for IBM Internal and external customers. This includes, procuring hardware, funding, and managing resources to accomplish projects on time and on budget following ITIL best practices. Offered ideas and solutions to issues regarding hardware and security of hardware and made sure all projects had a back out plan. Managed different group in IBM to complete internal projects and tracked progress.Executed projects for IBM and ensured all components were in place before the project begins.Ensured each project followed ITIL best practices to prevent waste and made sure back out plans were in place in case unexpected issues came up.Met with upper management and IBM customer management weekly to report progress being made in each project.Bought in outside IBM groups to help resolve issues for non IBM projects.Ensured all projects followed IBM security standards unless the customer’s standards were stricter. Worked with outside vendors to make sure cables, racks, and floor planning are in place before project begins.Decommissioned any old hardware and setup for hardware to either be repurposed or recycled.Worked with all groups to facilitate changes so any implementation would run smoothly.Made sure new technology followed my budget and made compromises when needed.

New Technology Database Administrator at IBM Global Deployment Services. Extended an initial 6-month contract with IBM though CDI to 30 months. Remotely installed and configured AIX 6.1, Linux Red Hat 11, Enterprise Linux 4.6, and Windows 2003, Windows 2008R2 on IBM, HP, and Dell servers for internal IBM clients. Installed up to 300 servers simultaneously. Set up test servers and IBM 6 Pack tools and TADAM to test for and resolve errors.

Directly support 25 internal customers and thousands of external backup system customers through contracted field technicians at this leading global supplier of data protection solutions for small/medium size businesses. Help field techs diagnose and remedy problems with multi-platform data protection software, tape drives, SAN, and NAS solutions. Isolate problems, test fixes, and facilitate replacements. Provide feedback to development teams; apprise executive team of customer feedback, testing results, and escalations.Advise and assist customers with configuring and optimizing backup systems as well as disaster recovery plans, best practices, and backup strategies.Perform system administration on North American server farm comprised of Windows and UNIX servers. Maintained O/S with upgrades and patches and monitor hardware for failures or anomalies. Minimize hardware costs and maintain systems uptime at 100%. Administer Active Directory for the engineering/development environment. Consult with engineering on future product features to streamline solutions and support.

McKesson Corporation. Six month contract to evaluate network typology at each hospital to determine if it would support the next software upgrade. Examined IBM X and P Series, Dell PowerEdge, HP Proliant, HP 9000, and HP 3000 servers, as well as SAN, NAS, and Oracle ASM disk space. Formed and trained Assessment Team to streamline assessment process and centralize information. Created assessment templates in Word 2007; improved Visio diagrams and Excel charts.Developed UNIX shell scripts to gather system information and application usage at each hospital.Assessed hospital server infrastructure and made recommendations for hardware upgrades, replacements, OS upgrades, best practices, and strategies to reduce future costs. Complied with all HIPAA regulations and received HIPAA recertification for hospitals.

Supported up to 300 lumber yards across the US for this provider of comprehensive point of sale (POS) systems and retail software. Performed system administration and hardware analysis on UNIX systems supporting POS operations (cash drawers, credit card swipes, inventory control, accounting and sales reporting. Set up user accounts and permissions, performed system upgrades, and determined backup strategies, disaster recovery plans. Supported 3 levels of SLAs, 4hr, same day, 24-48 hrs.Worked one-on-one with each customer and technician to install new hardware and software.Reduced individual store down time; proactively responded to trends to avoid problems.Advised and encourage customers to make upgrades to streamline networks, increase transaction speed, optimize support contracts, and drive sales.

Successfully prepared and consolidated 2 data centers into one and built new data center in Denver. Once complete, refocused attention to network operations. Monitored all processing scripts and performed nightly tape backups for all MBO hospitals. Trained new employeesDevised/documented/streamlined network operations processes, procedures; implemented best practices.Helped create and manage NOC daily documentation to streamline daily operations.Preformed daily backups and ensured data was sent offsite per HIPPA rules.Informed management of daily activities every week and offered solutions to issues that NOC operators encountered to help with streamlining.