Accomplished and results-driven business management professional; online marketing experience with broad based expertise building and managing effective strategies for revenue production, business development, operations management, partnership management, and brand building in high-visibility, highly competitive markets.Expertise in the implementation of effective strategies that improve productivity while meeting operating and revenue targets; with AARP Services, oversees relationships with a network of strategic partners that include Avis Budget Group and British Airways, as well as multiple ancillary travel providers, sustaining millions of dollars in revenue.While at American Airlines, demonstrated record of success establishing relationships and growing revenues and share of wallet with corporate customers that included SC Johnson, Miller Brewing, Johnson Controls, Harley Davidson and Adelman Travel Group.Core Competencies• Highly skilled in Managing Strategic Partnerships• Driving Substantial Revenue Gains• Expertise in the Travel & Hospitality Industry• Engaging in Market Research and Analysis• Delivering Superior Client Support & Service• Improving the Customer Experience• Airline Operations and Sales• Negotiating for Results
Listed skills include Customer Service, Automotive, Sales, Microsoft Office, and 33 others.
