Troy Wright Email & Phone Number

Novi, Michigan, United States

Saline, Michigan, United States

• Responsible for the sales administration team in the United States. I lead a team of sales administrators that are responsible for all purchase order entry from customers and sales order entry to our overseas.
• Leadership – Provide guidance, training, and develop team members.
• Costing – Responsible for all costing and pricing for USA.
• BaaN Key User – I need to know our ERP system to maintain accuracy and run the needed reports.
• Quotations – Discuss customer application with sales managers and recommend the proper equipment needs.
• Order Entry – Responsible for monitoring orders into our system, placing purchase orders to our factories and ensuring accuracy.

Saline, Michigan

Responsible for costing, quotation, and all supporting documentation for each job. Primary contact for ordering, negotiating, and purchase order for machines. Responsible for all invoicing and assist with outstanding payments to Klingelnberg. In charge of assisting service engineers with any missing or damaged parts at installation.

Saline, Michigan

Primary contact for all MRO customers. Exceeded my yearly target, and was instrumental in the website ordering portal.

Ann Arbor, MI

• Primary contact for key account managers focusing on university and regional customers. Responsible for the preparation of quotations, RMA’s, order entry, returns, and software generation.
• Quotations – Discuss customer application with KAM’s and recommend the proper equipment needs. Prepare and send quotation. Annual orders over $7 million.
• Software – In charge of updating customer software licenses in Flexnet.
• Costing – Assemble and ensure the proper back-up for quotations.
• Return/RMA’s – Responsible for issuing RMA’s and preparing the shipment for shipment to Germany.
• Order Entry – Responsible for entering orders into SAP and proper follow-up with ETAS Germany and customers.

Adrian, MI

• Responsible for coordination of marketing activities for six off-site campus locations.
• Communication – Coordinate all requests from site directors to marketing team. Maintain relationships with community colleges, newspapers, magazines, and other media sources.
• Planning – Research and communicate new ideas to site directors. Responsible for increasing brand awareness through advertising, trade shows, and brochure coordination which identifies our universities strengths.
• Budget – Control the marketing budget for off-site locations. I must work with the site director to ensure all projects stay within estimated budget.
• Special Events – In charge of the major fundraising golf event. Responsible for planning, idea generation, prizes, coordination, and fundraising for the event. I brought many new donors to the school with this event.

Ann Arbor, MI

• Inside Sales / Marketing Coordinator Inside Sales Activities Primary source of contact for university and small engine customers. Responsible for the preparation of Horiba Instruments, Inc. customer’s equipment.
• Communication – Discuss customer application and recommend the proper equipment needs.
• Software – Primary North American software sales for a data report generating tool.
• Costing – Manage and develop equipment costing as well as Project Management labor and support costs.
• Scope of Supply – Prepare the Scope of Supply documentation for quotations.
• Application Support – Interface with the engineers to ensure accuracy of the equipment specifications / quotations.

Ann Arbor, MI

• Inside Sales Representative
• Quoted and managed the sale of one of the largest jobs in company history.
• Managed sales requests and service issues for customers.

Ann Arbor, MI

Responsible for a crew of employees. In charge of operating several machines, performing maintenance, and scheduling PM. I had the highest production rate on our shift.