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Troy Hooker is listed as Experienced IT Engineer based in Dayton, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Troy Hooker.
Troy Hooker previously worked as Desktop Engineer at Ray & Barney Group and IT Project Management at Direct General Insurance. Troy Hooker studied at Liberty University.
My immediate goal is to pursue a field where I can use my creative talents in writing and my technology experience to aid in the development and maintenance of a client presence, both online and internally.Specialties: •Extensive experience in IT network & desktop design, installation, and administration•Information systems management and project development•Business continuity & disaster planning experience•Excellent communication & client relation skills•Network/Desktop troubleshooting proficiency•Desktop publishing and graphic design•Web design and content writing
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Provided personal technical support for executive clients, aided in system refreshes, updates, and deployments, provided imaging services•Desktop engineering, system standardization, system Imaging & recovery•Executive level client service and support•Domain network development & management*Used: Symantec Enterprise, Ghost, Cisco VPN, Exchange, Active Directory, Windows XP, Vista, Mac OSX, Diskkeeper, Linux
Developing a project control management system for IT Department. Included disaster planning and business continuity, documentation tracking, and break fix management.•Reviewed plans for disaster planning and business continuity, suggesting changes as needed•Managing database for pending and completed information system projects, auditing them for timeliness and accuracy•Aiding in the edit and release of policy and procedure documentation for state audits and efficient project workflow*Used: Visio, Track-it!, MS Project, Excel, Word, Windows XP
•Designed, installed, and managed hardware and software company-wide Windows 2000 Server network & Exchange environment, assisting in technology upgrades and enhancements to include rapidly growing corporate staff and changing needs•Provided desktop and network support for staff, designed and maintained technical database to track problems and resolutions•Provided personal administrative support to CEO through sales and marketing, developing material and content support for formal presentation•Developed information systems infrastructure including technical procedures and manuals•Managed software & hardware updates and firmware, security measures, and disaster recovery procedures•Created and edited corporate newsletter for existing and potential clients•Produced first company website with Macromedia Dreamweaver & Fireworks, designed company logo with Adobe Photoshop, and maintained web content*Used: Adobe Creative Suite, Photoshop, InDesign, Dreamweaver, Fireworks, Windows 2000 Server, Exchange, Active Directory, Symantec AV Corporate Edition, Remote Desktop, Access
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Troy Hooker is listed as Experienced IT Engineer.
Troy Hooker is based in Dayton, Ohio, United States.
Troy Hooker has worked for Ray & Barney Group, Direct General Insurance, Benefit Management Administrators, Inc, and Benefit Management Administrators.
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Troy Hooker studied at Liberty University.
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